CA Technologies Support is alerting customers to multiple potential risks with CA Service Desk Manager. Multiple vulnerabilities exist that can allow a remote attacker to access sensitive information or possibly gain additional privileges. CA published solutions to address the vulnerabilities. The first vulnerability is due to how survey access is implemented. A malicious actor can access and submit survey information without authentication. The second vulnerability allows for a malicious actor to gain additional privileges. Versions affected include 14.1 and 17.
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