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TITLE:
RT Information Disclosure Vulnerability

SECUNIA ADVISORY ID:
SA43438

VERIFY ADVISORY:
Secunia.com
http://secunia.com/advisories/43438/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=43438

RELEASE DATE:
2011-03-08

DISCUSS ADVISORY:
http://secunia.com/advisories/43438/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
 * Last Update
 * Popularity
 * Comments
 * Criticality Level
 * Impact
 * Where
 * Solution Status
 * Operating System / Software
 * CVE Reference(s)

http://secunia.com/advisories/43438/

ONLY AVAILABLE IN CUSTOMER AREA:
 * Authentication Level
 * Report Reliability
 * Secunia PoC
 * Secunia Analysis
 * Systems Affected
 * Approve Distribution
 * Remediation Status
 * Secunia CVSS Score
 * CVSS

https://ca.secunia.com/?page=viewadvisory&vuln_id=43438

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
 * AUTOMATED SCANNING

http://secunia.com/vulnerability_scanning/personal/
http://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
A vulnerability has been reported in Request Tracker, which can be
exploited by malicious users to disclose potentially sensitive
information.

The vulnerability is caused due to an error within the handling of
tickets, which can be exploited by disclose certain information.

Note: Enhancements related to the login process and password hashing
are also reported.

The vulnerability is reported in versions prior to 3.8.9.

SOLUTION:
Update to version 3.8.9.

PROVIDED AND/OR DISCOVERED BY:
Reported by the vendor.

ORIGINAL ADVISORY:
http://lists.bestpractical.com/pipermail/rt-announce/2011-February/000186.html

OTHER REFERENCES:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

DEEP LINKS:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

EXTENDED SOLUTION:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

EXPLOIT:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

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About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

Subscribe:
http://secunia.com/advisories/secunia_security_advisories/

Definitions: (Criticality, Where etc.)
http://secunia.com/advisories/about_secunia_advisories/


Please Note:
Secunia recommends that you verify all advisories you receive by
clicking the link.
Secunia NEVER sends attached files with advisories.
Secunia does not advise people to install third party patches, only
use those supplied by the vendor.

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