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TITLE:
Kayako SupportSuite Ticket Subject Script Insertion

SECUNIA ADVISORY ID:
SA36253

VERIFY ADVISORY:
http://secunia.com/advisories/36253/

DESCRIPTION:
Adam Baldwin has reported a vulnerability in Kayako SupportSuite,
which can be exploited by malicious people to conduct script
insertion attacks.

Input passed via the subject of a submitted ticket is not properly
sanitised before being used. This can be exploited to insert
arbitrary HTML and script code, which is executed in a user's browser
session in context of an affected site when the malicious data is
viewed.

The vulnerability is reported in version 3.50.06. Other versions may
also be affected.

SOLUTION:
Update to version 3.60.04.

PROVIDED AND/OR DISCOVERED BY:
Adam Baldwin, nGenuity Information Services

ORIGINAL ADVISORY:
http://www.ngenuity.org/wordpress/2009/08/08/ngenuity-ticket-subject-persistent-xss-in-kayako-supportsuite/

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