Cisco Umbrella Virtual Appliance versions 2.0.3 and below contain an undocumented, auto-initiated reverse SSH tunnel which allows the Cisco Umbrella support team to have persistent and unrestricted access to the virtual appliance.
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Cisco Umbrella Virtual Appliance - Undocumented Support Tunnel (CVE-2017-6679)
Overview
"As the industryas first Secure Internet Gateway in the cloud, Cisco Umbrella provides the first line of defense against threats on the internet. Because Umbrella is delivered from the cloud, it is the easiest way to protect all of your users in minutes."
(https://umbrella.cisco.com/)
Issue
The Cisco Umbrella virtual appliance (version 2.0.3 and below) contains an undocumented, auto-initiated reverse SSH tunnel which allows the Cisco Umbrella support team to have persistent and unrestricted access to the virtual appliance.
Impact
The reverse SSH tunnel allows the Cisco Umbrella support team to have a persistent node on the network the virtual appliance is deployed on. A rogue employee or attacker able to compromise the Cisco Umbrella infrastructure could have access to all virtual appliances across the Cisco Umbrella customer base and perform a wide range of attacks.
Timeline
December 22, 2015 - Notified OpenDNS via security@opendns.com
December 22, 2015 - OpenDNS responded stating that they will investigate
January 4, 2016 - Asked for an update on their investigation
January 11, 2016 - OpenDNS said they are working through a number of options to resolve the issue
February 2, 2016 - OpenDNS advised they've shortlisted a couple of solutions and will provide another update in a week or so
February 17, 2016 - OpenDNS said they would like to schedule a call to discuss
February 24, 2016 - Had a call with OpenDNS to discuss possible solutions
April 22, 2016 - Asked for an update on the progress of the fix
May 3, 2016 - Asked for an update on the progress of the fix
July 27, 2016 - Sent the vulnerability details to the Cisco PSIRT team
July 29, 2016 - Cisco assigned a case number and asked to schedule a call to discuss
August 17, 2016 - Had a call with the Cisco PSIRT team to discuss possible solutions
September 26, 2016 - Asked for an update on the progress of the fix
October 6, 2016 - Cisco provided a status update
December 14, 2016 - Asked for an update on the progress of the fix
December 19, 2016 - Cisco provided a status update
January 10, 2017 - Asked for an update on the progress of the fix
January 10, 2017 - Cisco provided a status update
May 26, 2017 - Cisco assigned CVE-2017-6679 and advised that the issue would be made public in the next week
June 2, 2017 - Cisco asked to move the disclosure date to August 31, 2017
August 30, 2017 - Cisco released virtual appliance version 2.1.0 which resolves this vulnerability by removing the undocumented reverse SSH tunnel
September 21, 2017 - Cisco published a security advisory to document this issue
Solution
Upgrade to virtual appliance 2.1.0 or later
https://support.umbrella.com/hc/en-us/articles/115004752143-Virtual-Appliance-Vulnerability-due-to-always-on-SSH-Tunnel-RESOLVED-2017-09-15
CVE-ID: CVE-2017-6679