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Note: the current version of the following document is available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/
docDisplay?docId=emr_na-c03960916

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c03960916
Version: 1

HPSBMU02931 rev.1 - HP Service Manager, Injection of Arbitrary Code, Remote
Privilege Elevation, Remote Disclosure of Privileged Information and Cross
Site Scripting (XSS)

NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.

Release Date: 2013-10-14
Last Updated: 2013-10-14

Potential Security Impact: Injection of arbitrary code, remote disclosure of
privileged Information , improper Privilege management and cross site
scripting (XSS)

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP Service
Manager. The vulnerabilities could be exploited to allow injection of
arbitrary code, remote disclosure of privileged Information , improper
privilege management and cross site scripting (XSS).

Note: this Service Manager update includes updated Apache Tomcat, OpenSSL,
Oracle JRE that addresses security issues in those components

References: CVE-2013-4830 (SSRT101316)
CVE-2013-4831
CVE-2013-4832
CVE-2013-4833

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager v9.32, v9.31, v9.30

BACKGROUND

CVSS 2.0 Base Metrics
===========================================================
  Reference              Base Vector             Base Score
CVE-2013-4830    (AV:N/AC:L/Au:N/C:P/I:P/A:P)       7.5
CVE-2013-4831    (AV:N/AC:M/Au:S/C:P/I:P/A:N)       4.9
CVE-2013-4832    (AV:N/AC:M/Au:S/C:P/I:N/A:N)       3.5
CVE-2013-4833    (AV:N/AC:M/Au:N/C:N/I:P/A:N)       4.3
===========================================================
             Information on CVSS is documented
            in HP Customer Notice: HPSN-2008-002

RESOLUTION

HP has provided patches to the below versions to resolve this issue. Download
the updates for impacted versions from HP SSO

Service Manager versions
 Patch URL

AIX Server 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00446

HP Itanium Server 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00447

Linux Server 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00448

Solaris Server 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00449

Windows Server 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00450

Web Tier 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00451

Windows Client 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00452

KnowledgeManagement 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00454

Mobility 9.32.0005
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00455

Applications 9.32.0016
 http://support.openview.hp.com/selfsolve/document/LID/HPSM_00456

HISTORY
Version:1 (rev.1) - 14 October 2013 Initial release

Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel.  For other issues about
the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin Archive: A list of recently released Security Bulletins is
available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

Copyright 2013 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits;damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.

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