Layton Helpbox 4.4.0 Login Bypass Vulnerability by Joseph Sheridan

Summary

Layton Technologies Helpbox product version 4.4.0 is vulnerable to a login bypass vulnerability.

    CVE number: CVE-2012-4974
    Impact: High
    Vendor homepage: http://www.laytontechnology.com
    Vendor notified: 10/09/2012
    Vendor response: This product has been replaced by 'ServiceDesk' but fixes may be available with valid support contracts.
    Credit: Joseph Sheridan of ReactionIS

Affected Products

Helpbox 4.4.0

Details

The following cookies control the user's login session and can be trivially modified to login as admin or any other known username. The 'loggedinuserusergroup' can be set to 'administrator' to gain full privileges.

loggedinenduser, loggedinendusername, loggedinuserusergroup (administrator), 
loggedinuser, loggedinusername

Impact

An attacker can login as any user he/she wishes and make arbitrary changes to the application data.

Solution

Layton advise upgrading to their newer 'ServiceDesk' product. However, if you have an active support contract, Layton may be able to provide fixes for you.

About ReactionIS

Reaction Information Security is a leading independent pen test consultancy specialising in delivering the highest quality security testing services including network pen testing and web application security testing. As a CESG CHECK Service Provider we are authorised to carry out penetration testing on classified government networks.