Layton Helpbox 4.4.0 Unencrypted Login Vulnerability by Joseph Sheridan

Summary

Layton Technologies Helpbox product version 4.4.0 is vulnerable to an unencrypted login page.

    CVE number: CVE-2012-4977
    Impact: High
    Vendor homepage: http://www.laytontechnology.com
    Vendor notified: 10/09/2012
    Vendor response: This product has been replaced by 'ServiceDesk' but fixes may be available with valid support contracts.
    Credit: Joseph Sheridan of ReactionIS

Affected Products

Helpbox 4.4.0

Details

Since the login page is not encrypted (no SSL encryption layer) usernames and passwords are sent over the network in cleartext. These could be intercepted by an attacker on the same network and used to gain access to the application.

Impact

An attacker may be able to login to the application using credentials captured off the wire.


Solution

Layton advise upgrading to their newer 'ServiceDesk' product. However, if you have an active support contract, Layton may be able to provide fixes for you.

About ReactionIS

Reaction Information Security is a leading independent pen test consultancy specialising in delivering the highest quality security testing services including network pen testing and web application security testing. As a CESG CHECK Service Provider we are authorised to carry out penetration testing on classified government networks.