Micro Focus Novell Service Desk before 7.2 allows remote authenticated users to read arbitrary attachments via a request to a LiveTime.woa URL, as demonstrated by obtaining sensitive information via a (1) downloadLogFiles or (2) downloadFile action.
Novell Service Desk versions 7.1.0 and below suffer from code execution, information disclosure, cross site scripting, remote file upload, HQL injection, and traversal vulnerabilities.