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TITLE:
Kayako LiveResponse Multiple Vulnerabilities

SECUNIA ADVISORY ID:
SA16286

VERIFY ADVISORY:
http://secunia.com/advisories/16286/

CRITICAL:
Moderately critical

IMPACT:
Cross Site Scripting, Manipulation of data, Exposure of system
information

WHERE:
>From remote

SOFTWARE:
Kayako LiveResponse 2.x
http://secunia.com/product/5460/

DESCRIPTION:
James Bercegay has reported some vulnerabilities in Kayako
LiveResponse, which can be exploited by malicious people to conduct
cross-site scripting, script insertion, and SQL injection attacks.

1) Input passed to the "username" parameter in "index.php" isn't
properly sanitised before being returned to the user. This can be
exploited to execute arbitrary HTML and script code in a user's
browser session in context of an affected site.

2) Input passed to the "year" and "date" parameters in "index.php"
isn't properly sanitised before being used in a SQL query. This can
be exploited to manipulate SQL queries by injecting arbitrary SQL
code.

3) Input passed to the name in sessions and support messages isn't
properly sanitised before being used. This can be exploited to inject
arbitrary HTML and script code, which is executed in a user's browser
session in context of an affected site when the malicious user data
is viewed.

It has also been reported that passwords are sent in clear text in
the URL when logging in and the full path to certain scripts can be
disclosed when accessed directly.

The vulnerabilities have been reported in version 2.x. Other versions
may also be affected.

SOLUTION:
Edit the source code to ensure that input is properly sanitised.

PROVIDED AND/OR DISCOVERED BY:
James Bercegay, GulfTech Security Research Team.

ORIGINAL ADVISORY:
http://www.gulftech.org/?node=research&article_id=00092-07302005

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