-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c04626982 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c04626982 Version: 1 HPSBGN03305 rev.1 - HP Business Service Management (BSM) products running SSLv3, Remote Disclosure of Information NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2015-04-21 Last Updated: 2015-04-21 Potential Security Impact: Remote disclosure of information Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HP Business Service Management (BSM), SiteScope, Business Service Management (BSM) Integration Adaptor, Operations Manager for Windows, Unix and Linux, Reporter, Operation Agent Virtual Appliance, Performance Manager, Virtualization Performance Viewer, Operations Agent, BSM Connector and Service Health Reporter running SSLv3. The vulnerability could be exploited remotely to allow disclosure of information. Note: This is the SSLv3 vulnerability known as "Padding Oracle on Downgraded Legacy Encryption" also known as "POODLE", which could be exploited remotely to allow disclosure of information. References: CVE-2014-3566 SSRT102009 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. Product Impacted Version HP Integration Adaptor v 9.1X HP Operations Manager for Windows v8.10, v8.16, v9.0 HP Operations Manager for Unix/Linux v 9.1x, v9.20 HP Operations Manager i v9.1x, v9.2x HP Reporter v3.90, v4.0 HP Operation Agent Virtual Appliance v11.11, v11.12, v11.13, v11.14 HP Performance Manager v 9.0x, v9.20 HP Virtualization Performance Viewer v1.0, v1.1, v1.2, v2.0, v2.01 HP Operations Agent v11.0, v11.01, v11.02,v11.03 v11.04,v11.05,v11.10,v11.11, v11.12,v11.13,v11.20,v11.14 HP SiteScope v11.1x, v11.2x Business Service Manager (BSM) v8.x, v9.1x, v9.2x HP BSM Connector v9.20, v9.21, v9.22, v9.23 HP Service Health Reporter v9.20, v9.30, v9.31, v9.32, v9.40 BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2014-3566 (AV:N/AC:M/Au:N/C:P/I:N/A:N) 4.3 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION HP has released the following software update to resolve the vulnerability in the below products: Product Affected versions Links to resolution HP Integration Adaptor v9.1X https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451927?lang=en&cc=cr&hpappid=OSP HP Operations Manager for Windows v8.10, v8.16, v9.0 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451928?lang=en&cc=cr&hpappid=OSP HP Operations Manager for Unix/Linux v9.1x, v9.20 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451925?lang=en&cc=cr&hpappid=OSP HP Operations Manager i v9.1x, v9.2x https://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04510230 HP Reporter v3.90, v4.0 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451924 HP Operation Agent Virtual Appliance v11.11, v11.12, v11.13, v11.14 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451923?lang=en&cc=cr&hpappid=OSP HP Performance Manager 9.0x, v9.20 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451922 HP Virtualization Performance Viewer v1.0, v1.1, v1.2, v2.0, v2.01 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451921 HP Operations Agent v11.0, v11.01, v11.02, v11.03, v11.04, v11.05, v11.10, v11.11, v11.12, v11.13, v11.20, v11.14 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451914?lang=en&cc=cr&hpappid=OSP HP SiteScope v11.1x, v11.2x Previous HP Security bulletin: https://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04497114 HP Business Service Manager (BSM) v8.x, v9.1x, v9.2x Previous HP Security Bulletin: https://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04510230 HP BSM Connector v9.20, v9.21, v9.22, v9.23 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01451763?lang=en&cc=cr&hpappid=OSP HP Service Health Reporter v9.20, v9.30, v9.31, v9.32, v9.40 https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetse arch/document/KM01401951?lang=en&cc=cr&hpappid=OSP Note on Installation order of patches: On a node, if multiple products such as HP Performance Manager, HP Reporter, HP Service Health Reporter, and Operations Agent are available, first install Operations Agent POODLE patch and then POODLE patches for all other products. If this order of patch installation is not followed then the Installation of Operations Agent POODLE patch will fail. The installation error messages on Windows, Linux, HP-UX and Solaris are as follows: .For Windows: "Installation of the component package HPOvXpl failed with error (33529200) (The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade. )." For Linux, HP-UX and Solaris: "Hotfix (Hotfix ID) cannot be installed as same or higher version of the component HPOvSecCo is already installed" These installation errors can be ignored if HPOvSecCore version in 'ovdeploy - -inv -includeupdates' is greater than or equal to v11.14.043 for v11.1x versions and greater than or equal to v11.05.046 for v11.1x and v11.0x versions of HPOvSecCOre respectively. HISTORY Version:1 (rev.1) - 21 April 2015 Initial release Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2015 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) iEYEARECAAYFAlU2YYIACgkQ4B86/C0qfVnSxACeOd0PReQELCIOp2GMvqlll7/O guYAoI+cCV+coXH7XAvZt8kY730TLg3z =vBGq -----END PGP SIGNATURE-----