-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 UPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c04275280 Version: 2 HPSBMU03037 rev.2 - HP Multimedia Service Environment (MSE), (HP Network Interactive Voice Response (NIVR)), Remote Disclosure of Information NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2014-05-06 Last Updated: 2014-08-04 Potential Security Impact: Remote disclosure of information Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HP Multimedia Service Environment (MSE), formerly known as HP Network Interactive Voice Response (NIVR). This is the OpenSSL vulnerability known as "Heartbleed" which could be exploited remotely resulting in disclosure of information. References: CVE-2014-0160, SSRT101551 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Multimedia Service Environment (MSE) 2.1.1 HP Network Interactive Voice Response (NIVR) 2.1.0, Reactive Patches 001, 002, 003 HP Network Interactive Voice Response (NIVR) 2.0.7, Reactive Patch 003 Only the MSE (ACM TMP) database set up with Replication using SSL is impacted for the above versions. No other product interfaces are impacted. To determine if replication with SSL is set up, check if the USE_SSL line is uncommented in the file /etc/opt/OC/hpoc-nivr/nivr.properties BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION HP has provided updates for all impacted versions of the software. Please obtain the software updates by contacting HP Support. The updated software versions include: HP Multimedia Service Environment (MSE) 2.1.2 HP Network Interactive Voice Response (NIVR) 2.1.0, Reactive Patch 004 HP Network Interactive Voice Response (NIVR) 2.0.7, Reactive Patch 004 HISTORY Version:1 (rev.1) - 6 May 2014 Initial release Version:2 (rev.2) - 4 August 2014 Updated resolution Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2014 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) iEYEARECAAYFAlPfgccACgkQ4B86/C0qfVkVVgCg6+sCzH+AVNE1Hz0zR+yQfiWj +2kAoJ0B0cu25RzAPNivhA0+azlw73Lx =0isf -----END PGP SIGNATURE-----