-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c03888320 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c03888320 Version: 1 HPSBMU02915 rev.1 - HP Service Manager, Remote Unauthenticated Access and Elevation of Privilege NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2013-08-14 Last Updated: 2013-08-14 Potential Security Impact: Remote unauthenticated access and elevation of privilege Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HP Service Manager. The vulnerability could be exploited to allow remote unauthenticated access and elevation of privilege. References: CVE-2013-4808 (SSRT101294) SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Service Manager v9.31, v9.30, v9.21, v7.11 HP Service Center v6.2.8 BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2013-4808 (AV:N/AC:L/Au:N/C:P/I:P/A:P) 7.5 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION HP has provided patches to the below versions to resolve this issue. Download the updates for impacted versions from HP SSO SM 9.31P2 Server platform Patch URL Windows Server 9.31.2004 p2 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00423 HP Itanium Server 9.31.2004 p2 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00420 Linux Server 9.31.2004 p2 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00421 Solaris Server 9.31.2004 p2 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00422 AIX Server 9.31.2004 p2 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00419 SM 9.31P2 Web Tier Patch URL Web Tier 9.31.2004 p2 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00424 SM 9.30P5 Server platform Patch URL Windows Server 9.30.511 p5 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00351 HP Itanium Server 9.30.511 p5 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00348 Linux Server 9.30.511 p5 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00349 Solaris Server 9.30.511 p5 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00350 AIX Server 9.30.511 p5 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00347 SM 9.30P5 Web Tier Patch URL Web Tier 9.30.511 p5 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00352 SM 9.30AP3 Applications Patch URL Applications 9.30 ap3 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00367 SM 9.21P7 Server platform Patch URL Windows Server 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00434 HP Itanium Server 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00430 HP Parisc Server 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00431 Linux Server 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00432 Solaris Server 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00433 AIX Server 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00429 SM 9.21P7 Web Tier Patch URL Web Tier 9.21.624 p7 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00435 SM 9.21AP3 Applications Patch URL Applications 9.21 ap3 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00393 SM 7.11P20 Server platform Patch URL Windows Server 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00408 HP Itanium Server 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00404 HP Parisc Server 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00405 Linux Server 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00406 Solaris Server 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00407 AIX Server 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00403 SM 7.11P20 Web Tier Patch URL Web Tier 7.11.604 p20 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00409 SM 7.11AP3 Applications Patch URL Applications 7.11 ap3 http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_HPSM_00383 SC6.2.8.12 Server platform Patch URL Aix Server 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00263 HP Itanium Server 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00264 HP parisc Server 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00265 Linux Server 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00266 Solaris Server 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00267 Windows Server 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00268 SC6.2.8.12 Web Tier Patch URL Web Tier 6.2.8.12 http://support.openview.hp.com/selfsolve/document/LID/HPSC_00269 HISTORY Version:1 (rev.1) - 14 August 2013 Initial release Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2013 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) iEYEARECAAYFAlILrowACgkQ4B86/C0qfVlu0wCg5LXEGRLslKNsI0HL44e9fpZ5 5VgAoObEHO6n4O2p0vZq61mYpqj91TCI =uIqx -----END PGP SIGNATURE-----