-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20566.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c03243374 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c03243374 Version: 1 HPSBGN02750 SSRT100795 rev.1 - HP ProtectTools Enterprise Device Access Manager Running on Windows, Remote Execution of Arbitrary Code, Denial of Service (DoS) NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2012-07-05 Last Updated: 2012-07-05 Potential Security Impact: Remote execution of arbitrary code, Denial of Service (DoS) Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows. The vulnerability can be remotely exploited to cause execution of arbitrary code or Denial of Service (DoS). References: CVE-2011-4162, HTB23044 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP ProtectTools Device Access Manager (EDAM) running on Windows. EDAM versions v1, v3, and v5 are impacted. BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2011-4162 (AV:N/AC:M/Au:N/C:P/I:P/A:P) 6.8 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 The Hewlett-Packard Company thanks Brian Mariani of High-Tech Bridge SA for reporting this issue to security-alert@hp.com RESOLUTION HP has updated HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows to resolve the vulnerability for customers running EDAM versions v1, v3, and v5. Note: HP ProtectTools Enterprise Device Access Manager software was provided only to end users in certain UK businesses. Customers running HP ProtectTools Enterprise Device Access Manager should contact their normal support channel to obtain this update. How to determine if HP ProtectTools Enterprise Device Access Manager (EDAM) is installed: Check for the existence of PTDMInformationStore.dll. Open the properties on PTDMInformationStore.dll and check the File Version. If the first digit of the File Version is not 1, 3 or 5, no further action is needed. If the first digit of the File Version is 1, 3 or 5, EDAM may be installed. The registry must be checked to confirm whether EDAM is installed. Open the registry and navigate to the following Key: HKLM\System\CurentControlSet\Services\flcdlock\devices\cache . If the cache key exists and has a name-value pair with the name {62FB6894-268E-48E4-B50E-8519D5E68017} , no further action is required. If the cache key exists and does not have a name-value pair with the name {62FB6894-268E-48E4-B50E-8519D5E68017} , EDAM is installed. HP support should be contacted to obtain the update. HISTORY Version:1 (rev.1) - 5 July 2012 Initial release Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin List: A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001: https://h20566.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c02964430 Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2012 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iEYEARECAAYFAk/1uhkACgkQ4B86/C0qfVnkeACgs03+paB16u1YIthivHXeM7Q3 mUkAnAy88yt7XvN7qjlNLUIUoReI/ubF =EpYT -----END PGP SIGNATURE-----