-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c03082368 Version: 2 HPSBHF02723 SSRT100536 rev.2 - HP ProtectTools Device Access Manager for Windows, Remote Execution of Arbitrary Code, Denial of Service (DoS) NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2011-12-01 Last Updated: 2011-12-06 Potential Security Impact: Remote execution of arbitrary code, Denial of Service(DoS) Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HP ProtectTools Device Access Manager for Windows. The vulnerability can be remotely exploited to cause execution of arbitrary code or Denial of Service(DoS). References: CVE-2011-4162, HTB23044 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP ProtectTools Device Access Manager for Windows HP ProtectTools Device Access Manager for Windows earlier than v.6.1.0.1 running on the following HP PCs: HP EliteBook 2560p Notebook PC HP EliteBook 2760p Notebook PC HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation HP EliteBook 8560p Notebook PC HP EliteBook 8560w Mobile Workstation HP EliteBook 8760w Mobile Workstation HP ProBook 4230s Notebook PC HP ProBook 4330s Notebook PC HP ProBook 4331s Notebook PC HP ProBook 4430s Notebook PC HP ProBook 4431s Notebook PC HP ProBook 4435s Notebook PC HP ProBook 4436s Notebook PC HP ProBook 4530s Notebook PC HP ProBook 4535s Notebook PC HP ProBook 4730s Notebook PC HP ProBook 5330m Notebook PC HP ProBook 6360b Notebook PC HP ProBook 6460b Notebook PC HP ProBook 6465b Notebook PC HP ProBook 6560b Notebook PC HP ProBook 6565b Notebook PC HP ProtectTools Device Access Manager earlier than v5.0.1.9 running on the following HP PCs: HP EliteBook 8730w Mobile Workstation HP EliteBook 8740w Mobile Workstation HP EliteBook 8440w Mobile Workstation HP EliteBook 8440p Notebook PC HP EliteBook 6930p Notebook PC HP Compaq 6730b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6440b Notebook PC HP ProBook 6540b Notebook PC HP Compaq 6530b Notebook PC HP ProBook 5220m Notebook PC HP ProBook 5310m Notebook PC HP ProBook 5320m Notebook PC HP ProBook 4320s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4421s Notebook PC HP Compaq 2230s Notebook PC HP ProBook 4310s Notebook PC HP ProBook 4311s Notebook PC HP ProBook 4710s Notebook PC HP EliteBook 2730p Notebook PC HP EliteBook 2740p Tablet PC HP 2740 Expansion Base HP ProBook 4525s Notebook PC HP ProBook 4415s Notebook PC HP ProBook 4515s Notebook PC HP ProBook 4416s Notebook PC HP ProBook 4325s Notebook PC BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2011-4162 (AV:N/AC:M/Au:N/C:P/I:P/A:P) 6.8 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 The Hewlett-Packard Company thanks Brian Mariani of High-Tech Bridge SA for reporting this issue to security-alert@hp.com RESOLUTION HP has made HP ProtectTools Device Access Manager (PTDAM) for Windows updates available to resolve the vulnerability for products running PTDAM v6 or PTDAM v5 software. Note: For HP PC's shipped with PTDAM v6, PTDAM v6.1.0.1 or subsequent is provided as a SoftPaq in the Download drivers and software page for each impacted product listed above. For HP PC's shipped with PTDAM v5, PTDAM v5.0.1.9 or subsequent is provided as a SoftPaq in the Download drivers and software page for each impacted product listed above. To access the updated software, go to http://www.hp.com then select support and drivers go to drivers and software enter the PC model number select the Windows operating system version from the table the ProtectTools Device Access Manager is available as a download from the Download drivers and software page choose the latest Device Access Manager for ProtectTools (v6.1.0.1 or subsequent or v5.0.1.9 or subsequent) HISTORY Version:1 (rev.1) 1 December 2011 Initial release Version:2 (rev.2) 6 December 2011 added PTDAM v5 products, Corrected ProtectTools name Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin List: A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001: https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430 Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2011 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iEYEARECAAYFAk7eSMsACgkQ4B86/C0qfVnZRgCfTUzf6kubwUkiUKOwhd1jyirY OqYAn0eQcBrnyLT2yNV4P8zSLnGYbbWT =//PC -----END PGP SIGNATURE-----