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Ovum says ad hoc tools are out-dated. The best practice approach?
Fast vulnerability intelligence, threat handling, and setup in one tool.

Read the new report on the Secunia VIM:
http://secunia.com/products/corporate/vim/ovum_2011_request/ 

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TITLE:
Support Incident Tracker Multiple Vulnerabilities

SECUNIA ADVISORY ID:
SA45453

VERIFY ADVISORY:
Secunia.com
http://secunia.com/advisories/45453/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=45453

RELEASE DATE:
2011-11-10

DISCUSS ADVISORY:
http://secunia.com/advisories/45453/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
 * Last Update
 * Popularity
 * Comments
 * Criticality Level
 * Impact
 * Where
 * Solution Status
 * Operating System / Software
 * CVE Reference(s)

http://secunia.com/advisories/45453/

ONLY AVAILABLE IN CUSTOMER AREA:
 * Authentication Level
 * Report Reliability
 * Secunia PoC
 * Secunia Analysis
 * Systems Affected
 * Approve Distribution
 * Remediation Status
 * Secunia CVSS Score
 * CVSS

https://ca.secunia.com/?page=viewadvisory&vuln_id=45453

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
 * AUTOMATED SCANNING

http://secunia.com/vulnerability_scanning/personal/
http://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
Secunia Research has discovered a weakness and multiple
vulnerabilities in Support Incident Tracker, which can be exploited
by malicious users to disclose sensitive information, conduct SQL
injection attacks, and compromise a vulnerable system and by
malicious people to conduct cross-site scripting attacks.

1) An error in ftp_upload_file.php does not properly verify uploaded
file names and can be exploited to disclose the attachments directory
name.

2) Input passed via the "search_string" parameter to search.php is
not properly sanitised before being returned to the user. This can be
exploited to execute arbitrary HTML and script code in a user's
browser session in context of an affected site.

3) Input passed via uploaded file names to incident_attachments.php
is not properly sanitised before being used in SQL queries. This can
be exploited to manipulate SQL queries by injecting arbitrary SQL
code.

Successful exploitation of this vulnerability requires that
"magic_quotes_gpc" is disabled.

4) Input passed via e.g. the "application_name" parameter to
config.php (when "action" is set to "save") is not properly sanitised
before being used in an "eval()" call. This can be exploited to
execute arbitrary PHP code.

Successful exploitation of this vulnerability requires the
"Administrate" permission.

5) An error in the ftp_upload_file.php script does not properly
validate uploaded files and can be exploited to execute arbitrary PHP
code by uploading a PHP file.

NOTE: This vulnerability can be exploited in combination with
vulnerability #1.

The weakness and the vulnerabilities are confirmed in version 3.65.
Other versions may also be affected.

SOLUTION:
Edit the source code to ensure that input is properly sanitised and
verified.

PROVIDED AND/OR DISCOVERED BY:
Secunia Research.

ORIGINAL ADVISORY:
Secunia Research:
http://secunia.com/secunia_research/2011-75/
http://secunia.com/secunia_research/2011-76/
http://secunia.com/secunia_research/2011-77/
http://secunia.com/secunia_research/2011-78/
http://secunia.com/secunia_research/2011-79/

OTHER REFERENCES:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

DEEP LINKS:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED SOLUTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXPLOIT:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

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About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

Subscribe:
http://secunia.com/advisories/secunia_security_advisories/

Definitions: (Criticality, Where etc.)
http://secunia.com/advisories/about_secunia_advisories/


Please Note:
Secunia recommends that you verify all advisories you receive by
clicking the link.
Secunia NEVER sends attached files with advisories.
Secunia does not advise people to install third party patches, only
use those supplied by the vendor.

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