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CVE-2013-3551

Status Candidate

Overview

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Related Files

Mandriva Linux Security Advisory 2013-188
Posted Jul 2, 2013
Authored by Mandriva | Site mandriva.com

Mandriva Linux Security Advisory 2013-188 - Updated otrs package fixes security vulnerabilities. An attacker with a valid agent login could manipulate URLs in the ticket watch mechanism to see contents of tickets they are not permitted to see.

tags | advisory, vulnerability
systems | linux, mandriva
advisories | CVE-2013-3551, CVE-2013-4088
SHA-256 | 7d19a09f24ad02fd41db8729335c14e2fe8c6d59b8cc21103605f7e53a251c40
Debian Security Advisory 2696-1
Posted May 31, 2013
Authored by Debian | Site debian.org

Debian Linux Security Advisory 2696-1 - A vulnerability has been discovered in the Open Ticket Request System, which can be exploited by malicious users to disclose potentially sensitive information. An attacker with a valid agent login could manipulate URLs in the ticket split mechanism to see contents of tickets and they are not permitted to see.

tags | advisory
systems | linux, debian
advisories | CVE-2013-3551
SHA-256 | 640ea9174e71b305a5f1b339da29ee15b1585728d406cc4960dddb989aadb1bf
Debian Security Advisory 2696-1
Posted May 29, 2013
Authored by Debian | Site debian.org

Debian Linux Security Advisory 2696-1 - A vulnerability has been discovered in the Open Ticket Request System, which can be exploited by malicious users to disclose potentially sensitive information. An attacker with a valid agent login could manipulate URLs in the ticket split mechanism to see contents of tickets and they are not permitted to see.

tags | advisory
systems | linux, debian
advisories | CVE-2013-3551
SHA-256 | 640ea9174e71b305a5f1b339da29ee15b1585728d406cc4960dddb989aadb1bf
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