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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01623905
Version: 6

HPSBPI02398 SSRT080166 rev.6 - Certain HP LaserJet Printers, HP Color LaserJet Printers, and HP Digital Senders, Remote Unauthorized Access to Files

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2009-02-04
Last Updated: 2010-10-13

Potential Security Impact: Remote unauthorized access to files

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP LaserJet printers, HP Color LaserJet printers and HP Digital Senders. The vulnerability could be exploited remotely to gain unauthorized access to files.

References: CVE-2008-4419

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP LaserJet 2410 with firmware prior to 08.113.0
HP LaserJet 2420 with firmware prior to 08.113.0
HP LaserJet 2430 with firmware prior to 08.113.0
HP LaserJet P3005 with firmware prior to 02.043.1
HP LaserJet P3015 with firmware prior to 06.043.2
HP LaserJet P4015 with firmware prior to 04.049.0
HP Color LaserJet CP4025 with firmware prior to 07.20.7
HP Color LaserJet CP4525 with firmware prior to 07.20.7
HP LaserJet 4250 with firmware prior to 08.160.4
HP LaserJet 4350 with firmware prior to 08.160.4
HP LaserJet 5200 with firmware prior to 08.062.0
HP Color LaserJet 5550 with firmware prior to 7.014.0
HP LaserJet 9040 with firmware prior to 08.112.0
HP LaserJet 9050 with firmware prior to 08.112.0
HP LaserJet 4345mfp with firmware prior to 09.120.9
HP Color LaserJet 4730mfp with firmware prior to 46.200.9
HP LaserJet 9040mfp with firmware prior to 08.110.9
HP LaserJet 9050mfp with firmware prior to 08.110.9
HP 9200C Digital Sender with firmware prior to 09.120.9
HP 9250 Digital Sender with firmware prior to 48.091.3
HP Color LaserJet 9500mfp with firmware prior to 08.110.9

BACKGROUND

CVSS 2.0 Base Metrics
===========================================================
  Reference              Base Vector             Base Score
CVE-2008-4419    (AV:N/AC:L/Au:N/C:C/I:N/A:N)       7.8
===========================================================
             Information on CVSS is documented
            in HP Customer Notice: HPSN-2008-002

The Hewlett-Packard Company thanks the Digital Defense, Inc. (DDI) Vulnerability Research Team (VRT) for reporting this vulnerability to security-alert@hp.com.

Note: For further information on Secure Printing and Imaging please refer to http://www.hp.com/go/secureprinting

RESOLUTION

HP has provided firmware updates and preliminary firmware updates to resolve this vulnerability. The firmware updates and preliminary firmware updates are available as described below.

Note: Each firmware update has instructions for finding the firmware version installed on the product.

Product
 Resolved in Firmware Version

HP LaserJet 2410
 08.113.0 or subsequent

HP LaserJet 2420
 08.113.0 or subsequent

HP LaserJet 2430
 08.113.0 or subsequent

HP LaserJet P3005
 02.043.1 or subsequent

HP LaserJet P3015
 06.043.2 or subsequent

HP LaserJet P4015
 04.049.0 or subsequent

HP Color LaserJet CP4025
 07.20.7 or subsequent

HP Color LaserJet CP4525
 07.20.7 or subsequent

HP LaserJet 4250
 08.160.4 or subsequent

HP LaserJet 4350
 08.160.4 or subsequent

HP LaserJet 5200
 08.062.0 or subsequent

HP Color LaserJet 5550
 7.014.0 or subsequent

HP LaserJet 9040
 08.112.0 or subsequent

HP LaserJet 9050
 08.112.0 or subsequent

HP LaserJet 4345mfp
 09.120.9 or subsequent

HP Color LaserJet 4730mfp
 46.200.9 or subsequent

HP LaserJet 9040mfp
 08.110.9 or subsequent

HP LaserJet 9050mfp
 08.110.9 or subsequent

HP 9200C Digital Sender
 09.120.9 or subsequent

HP 9250C Digital Sender
 48.091.3 or subsequent

HP Color LaserJet 9500mfp
 08.110.9 or subsequent

To Locate the Firmware Update

Browse to http://www.hp.com and do the following:

Select "Support & Drivers"
In Step 1 select "Download drivers and software (and firmware)"
In Step 2 enter one of the following:
HP LaserJet 2400 Printer series

HP LaserJet P3005 Printer series

HP LaserJet P3015 Printer series

HP LaserJet P4015 Printer series

HP LaserJet CP4020 Printer series

HP LaserJet CP4520 Printer series

HP LaserJet 4250 Printer series

HP LaserJet 4350 Printer series

HP LaserJet 4345 Multifunction Printer series

HP LaserJet 5200 Printer series

HP Color LaserJet 5550 Printer series

HP Color LaserJet 4730 Multifunction Printer series

HP LaserJet 9040 Printer series

HP LaserJet 9050 Printer series

HP LaserJet 9040/9050 Multifunction Printer series

HP 9200C Digital Sender

HP 9250C Digital Sender

HP Color LaserJet 9500 Multifunction Printer series

Click on "Go"
Click on the desired product if necessary
Click on the desired operating system
Click on "Firmware"

PRODUCT SPECIFIC INFORMATION
None

HISTORY
Version:1 (rev.1) - 4 February 2009 Initial release
Version:2 (rev.2) - 13 February 2009 New files available
Version:3 (rev.3) - 20 May 2009 Add LaserJet 5200, new files for LaserJet 4250, 4350
Version:4 (rev.4) - 3 July 2009 Add URL to Secure Printing and Imaging
Version:5 (rev.5) - 12 April 2010 Firmware released, additional printers listed
Version:6 (rev.6) - 13 October 2010 Firmware released for LaserJet 2410, 2420, 2430

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
  To: security-alert@hp.com
  Subject: get key
Subscribe: To initiate a subscription to receive future HP Security Bulletins via Email:
http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG&jumpid=in_SC-GEN__driverITRC&topiccode=ITRC
On the web page: ITRC security bulletins and patch sign-up
Under Step1: your ITRC security bulletins and patches
    -check ALL categories for which alerts are required and continue.
Under Step2: your ITRC operating systems
    -verify your operating system selections are checked and save.

To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php
Log in on the web page: Subscriber's choice for Business: sign-in.
On the web page: Subscriber's Choice: your profile summary - use Edit Profile to update appropriate sections.

To review previously published Security Bulletins visit: http://www.itrc.hp.com/service/cki/secBullArchive.do

* The Software Product Category that this Security Bulletin
relates to is represented by the 5th and 6th characters
of the Bulletin number in the title:

GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."

Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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