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TITLE:
Cisco Unified Contact Center Express Two Vulnerabilities

SECUNIA ADVISORY ID:
SA40098

VERIFY ADVISORY:
Secunia.com
http://secunia.com/advisories/40098/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=40098

RELEASE DATE:
2010-06-10

DISCUSS ADVISORY:
http://secunia.com/advisories/40098/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
 * Last Update
 * Popularity
 * Comments
 * Criticality Level
 * Impact
 * Where
 * Solution Status
 * Operating System / Software
 * CVE Reference(s)

http://secunia.com/advisories/40098/

ONLY AVAILABLE IN CUSTOMER AREA:
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https://ca.secunia.com/?page=viewadvisory&vuln_id=40098

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
 * AUTOMATED SCANNING

http://secunia.com/vulnerability_scanning/personal/
http://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
Two vulnerabilities have been reported in Cisco Unified Contact
Center Express, which can be exploited by malicious people to
disclose potentially sensitive information and cause a DoS (Denial of
Service).

1) An error when handling messages within the Computer Telephony
Integration (CTI) component can be exploited to cause a temporary
server failure via a specially crafted message sent to e.g. TCP port
42027.

2) An error in parsing bootstrap messages can be exploited to
disclose the contents of arbitrary files via a specially crafted
messages containing directory traversal sequences sent to TCP port
6295.

Successful exploitation requires that high-availability deployment
model is used.

The vulnerabilities affect Cisco Unified Contact Center Express
running the following software:
* Cisco UCCX versions 5.x, 6.x, and 7.x
* Cisco Customer Response Solution (CRS) versions 5.x, 6.x, and 7.x
* Cisco Unified IP Interactive Voice Response (Cisco Unified IP IVR)
versions 5.x, 6.x, and 7.x

SOLUTION:
Update Cisco UCCX to the fixed version (please see the vendor's
advisories for details).

PROVIDED AND/OR DISCOVERED BY:
Reported by the vendor.

ORIGINAL ADVISORY:
http://www.cisco.com/warp/public/707/cisco-sa-20100609-uccx.shtml

OTHER REFERENCES:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

DEEP LINKS:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

EXTENDED SOLUTION:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

EXPLOIT:
Further details available in Customer Area:
http://secunia.com/products/corporate/EVM/

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About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

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