Secunia Security Advisory - Davide Del Vecchio has reported a weakness in Remedy Action Request System, which can be exploited by malicious people to identify valid user accounts.
6d3ce8c04485f1e667140eae659d1b5647807627014fe706245b757397a84beb
----------------------------------------------------------------------
Secunia is proud to announce the availability of the Secunia Software
Inspector.
The Secunia Software Inspector is a free service that detects insecure
versions of software that you may have installed in your system. When
insecure versions are detected, the Secunia Software Inspector also
provides thorough guidelines for updating the software to the latest
secure version from the vendor.
Try it out online:
http://secunia.com/software_inspector/
----------------------------------------------------------------------
TITLE:
Remedy Action Request System User Enumeration Weakness
SECUNIA ADVISORY ID:
SA23775
VERIFY ADVISORY:
http://secunia.com/advisories/23775/
CRITICAL:
Not critical
IMPACT:
Exposure of sensitive information
WHERE:
>From remote
SOFTWARE:
Remedy Action Request System 5.x
http://secunia.com/product/7685/
DESCRIPTION:
Davide Del Vecchio has reported a weakness in Remedy Action Request
System, which can be exploited by malicious people to identify valid
user accounts.
Different error messages are returned depending on whether an
unsuccessful login attempt is performed with a valid or invalid
username.
The weakness is reported in version 5.01.02 Patch 1267.
SOLUTION:
There is no immediate solution to this issue.
Make sure that all inactive accounts are disabled. Enforce a strict
password policy, which requires strong passwords. Restrict access to
the service allowing only connection attempts from trusted IPs if
possible.
PROVIDED AND/OR DISCOVERED BY:
Davide Del Vecchio
ORIGINAL ADVISORY:
http://www.alighieri.org/advisories/advisory-remedy50102.txt
----------------------------------------------------------------------
About:
This Advisory was delivered by Secunia as a free service to help
everybody keeping their systems up to date against the latest
vulnerabilities.
Subscribe:
http://secunia.com/secunia_security_advisories/
Definitions: (Criticality, Where etc.)
http://secunia.com/about_secunia_advisories/
Please Note:
Secunia recommends that you verify all advisories you receive by
clicking the link.
Secunia NEVER sends attached files with advisories.
Secunia does not advise people to install third party patches, only
use those supplied by the vendor.
----------------------------------------------------------------------