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DMS-100 Family Docs Part 13

DMS-100 Family Docs Part 13
Posted Jun 7, 1995

DMS-100 Family Docs Part 13

tags | telephony
MD5 | 771964d57ac3e97c550eb71812e6c4ed

DMS-100 Family Docs Part 13

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2


NETWORK OPERATIONS SYSTEM


BUSINESS NETWORK MANAGEMENT


STATION ADMINISTRATION GUIDE


Issued: 90 03 30
Vintage: NSR28-30 01
Standard
{ Northern Telecom Limited
Printed in U.S.A.


Table of Contents


Table of Contents iii


1. Introduction 1


This Guide 1


Overview 1


2. Service Order Batches 3


Introduction 3


Accessing the Service Orders Feature 6


Creating a New Batch 8


Displaying Batches 11


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Displaying Service Orders Within a Batch 12


Deleting a Service Order from a Batch 13


Deleting a Batch 13


3. Individual Service Orders 15


Introduction 15


Stations - Displaying 16


Stations - Displaying and Changing Details 22


Stations - Listing the LTIDs on an ISDN Loop 24


Stations - Add-on Units, Adding 26


Stations - Add-on Units, Deleting 29


Stations - Deleting Directory Numbers 30


Stations - Adding Directory Numbers 32


Stations - Adding MDN Member 34


Stations - Adding Voice Features 36


Stations - Deleting Voice Features 39


Stations - Displaying Code Access Features 40


Stations - Deleting Code Access Features 42


Stations - Adding Code Access Features 42


Stations - X.25 Parameters 43


Stations - Closed User Groups 45


Stations - PVC Parameters 49


Directory Numbers - Displaying Features 51


Directory Numbers - Displaying Details 52


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Directory Numbers - Changing Details 53


Directory Numbers - Adding Features 53


Directory Numbers - Deleting MDC Features 57


Swapping Services Between Two Stations 57


4. Feature Parameters 61


Introduction 61


Showing Existing Parameters 61


Automatic Line 62


Bearer Capability 63


Call Forwarding 64


Call Forward Variable Timing 67


Call Pickup 69


Call Transfer 71


Call Waiting 73


Conference Call 75


Denied Incoming 76


Directory Number Hunt 78


Extension Set 82


Intercom 84


Group Intercom 86


Key Short Hunt 88


Message Waiting 90


Multiple Appearance DN 92


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Name and Suppress 94


Requested Suspension 96


Special Billing 98


Speed Call Long 100


Speed Call User 102


Stop Hunt 104


5. Feature Subscription Limits 107


Introduction 107


Displaying Limits 109


6. Network Class of Service 111


Introduction 111


Displaying Network Classes of Service 111


Changing a NCOS Description 114


7. Reporting 117


Introduction 117


The Reports Screen 119


Stations 120


Stations by Call Pickup Groups 122


Stations by Speed Call Groups 124


Stations by ISDN Looplens 126


Service Order Batches 128


Hunt Groups 130


Group Intercoms 132


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Call Forwarded Stations 134


Service Order History Reports 136


1. Introduction


This Guide


This guide explains how to operate the Station Administration features of a
Business Network Management (BNM) system that are available to end users.


It assumes that you are familiar with the general operation of a BNM system,
including how to use the terminals, screens, and softkeys. To find out how to
operate these general BNM features, see the BNM User Guide or NTP 450-1021-312.


Other related documentation includes Appendix 1 to 450-1021-311, which explains
Station Administration operations from the telephone operating company's point
of view, and Appendix 1 to 450-1021-102 (for customers) or Appendix 1 to
450-1021-101 (for the telephone company), which describe Station Administration
without explaining how to operate it.


For a complete list of all NTPs in the BNM library, see NTP 450-1021-002 (for
customers) and 450-1021-001 (for the telephone company).


Overview



Station Administration lets you or your telephone operating company request
changes to your telephones and packet data terminals through BNM.


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With Station Administration, you can use your BNM system to create service
orders and transfer them to the appropriate DMS switches and Network
Administration System (NAS) databases. This means that you can make certain
types of service changes yourself (if your telephone operating company
authorizes you to do so) instead of routing requests through your telephone
company.


BNM keeps track of data about your network in a Station Administration
database. To register you as a Station Administration subscriber, your
telephone operating company creates a database and fills it with data obtained
from the DMS switches used by your network. During subsequent Station
Administration operations, the BNM system automatically updates the database to
reflect changes to the network.



Once you have a database, you can use the following Station Administration
options:


Service Orders This option allows you or the telephone company to create
service orders. Each service order must belong to a batch. Chapter 2 explains
how to create a batch and how to perform other operations on batches. Chapter 3
explains individual service orders, and Chapter 4 describes the parameters that
are required for certain types of service orders.


Feature Subscription Limits This option lets you display the limits that your
telephone operating company has placed on your assignments of a particular
feature. This option is explained in Chapter 5.


Network Class of Service This option enables you to display the network
class of service (NCOS) designations for the stations in your network. This
option is explained in Chapter 6.


Reporting This option enables you to request printed reports that show the
contents of your Station Administration database. Reports can be sent to the
screen of a terminal, to the system printer, or to a printer connected to your
terminal. This option is explained in Chapter 7.


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2. Service Order Batches


Introduction



The Service Orders feature lets you request changes to your telephones and
packet data stations. You make the requests in service orders, which BNM sends
to the DMS switches or to the NAS database for processing.


Batches


A service order is a set of requests for changes to a particular station in
your network. Each service order must belong to a batch. A batch is a group of
service orders that are scheduled to be processed at the same time.


A batch can be in one of the following states, depending on whether the batch
has been sent to the DMS switches yet and whether it has been processed
successfully:


Current currently being created or modified


Pending waiting to be processed by the BNM system and sent to the appropriate
DMS switches


Active now being processed by the BNM system and sent to the DMS switches,
or already sent but not yet processed by the DMS switches


Partial partially processed by the DMS switches


Spent not successfully processed by the DMS switches


If the DMS switches successfully process all the service orders in a batch, BNM
makes the same changes to your Station Administration database and then deletes
the batch.


If the switches do not successfully process any or all of the service orders in
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a batch, BNM assigns the batch a status of Partially Processed or Spent and
shows which service orders were not processed.


Creating and Manipulating Batches and Service Orders



This chapter explains how to


access the Service Orders feature


create a new batch


display information about an existing batch


display information about the service orders that make up a batch


delete a service order from a batch


delete a batch


To create new service orders or perform any other operation on an individual
service order, first select a batch by following the procedure "Creating a New
Batch or Displaying Batches" in this chapter, then find the appropriate
procedures in Chapter 3. Chapter 3 explains all the procedures that have to do
with individual service orders.


As you move to one or more procedures from Chapter 3 (and sometimes to other
procedures from Chapter 4), you will have the option of saving or discarding
your changes at every step. Eventually, you will return to the screens
introduced in this chapter.


At this point you can either discard all the previously saved changes to the
batch, or commit them to the database.


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If you want to discard the changes, the system requires confirmation.


If you want to commit the changes, the system registers them and returns the
batch to Pending status.


Scheduling Service Order Processing Jobs



A pending batch will not be processed until you give it a schedule. You
schedule Service Order Processing (SOP) jobs in much the same way as you
schedule other jobs such as printing and spooling, but there are two main
differences:


You use the Scheduling Services option on the BNM main menu to schedule
all jobs, but for SOP jobs you must also respond to a prompt on the Service
Order Batch Information screen when you are creating a new batch.


Like PRINT and SPOOL jobs, SOP jobs can be set to run at a particular date
and time. Unlike PRINT and SPOOL jobs, however, SOP jobs can also be set to run
"immediately", which means as soon as possible (usually within ten minutes).


The following paragraphs explain the steps you must follow to create SOP jobs.
If you are not familiar with Scheduling Services, see NTP 450-1021-102
(description) and NTP 450-1021-312 (operation) for more information.


To create an "Immediate" job that will process one or more batches as soon as
possible, perform these steps:


1. Create new batches or change pending batches so that they are identified
as "priority" batches on the Service Order Batch Information screen.


(This screen is described in the procedures Creating a New Batch and
Displaying Batches later in this chapter.)


2. Leave the Activation Date and Time fields at their default values; the
system changes them automatically for priority batches.


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3. Exit from the Service Orders screens to the BNM main menu and select
Scheduling Services.


4. From the Scheduling Services menu select Jobs Immediate, then from the
Jobs Immediate menu select Service Order Processing.


This action adds a SOPI (Service Order Processing Immediate) job to the
job queue that is scheduled to take place as soon as possible.


When the job is executed, the system processes all batches that have
priority status.


To schedule a SOP job to take place at a particular date and time, follow these
steps:


1. Set the date and time in the Activation Date/Time field on the Service
Order Batch Information screen. (See Creating a New Batch or Displaying Batches
later in this chapter.)


2. Exit from the Service Orders screens to the BNM main menu and select
Scheduling Services.


3. From the Scheduling Services menu, use Jobs Timetable to schedule a SOP
job for the same date and time you entered in Step 1.


4. Specify a daily collection interval.


When the job is executed, the system processes all pending batches that
have matching or earlier activation dates and times.


5. Delete from the jobs timetable any SOP jobs that are no longer required to
process pending service order batches.


Accessing the Service Orders Feature



This procedure explains how to reach the Service Order Batch Query screen (Fig.
2-1), the starting point for all other operations on batches and on individual
service orders. Start at the BNM main menu, then perform the following steps:


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1. Use the arrow keys to select the Service Orders option, then press ENTER.


==> The Service Order Batch Query screen appears.


2. Choose one of the three functions available on the Service Order Batch
Query screen:


Exit Press <Exit> to return to the BNM main menu.

<See Fig. 2-1>Fig. 2-1 The Service Order Batch Query Screen


Query Fill in the fields on the screen and then press <Query> to begin
identifying the batches you want to display, update, or delete. See Displaying
Batches for details.


Create SO Batch Press <Create SO Batch> to begin creating a new batch of
service orders. See Creating a New Batch for details.

<See Fig. 2-2>Fig. 2-2 The Screens for Creating a New Batch


Creating a New Batch



This procedure explains how to create a new service order batch. Fig. 2-2 shows
the necessary screens.


1. Start from the Service Order Batch Query screen (see Accessing the Service
Orders Feature) or the Service Order Batch List screen (see Displaying
Batches).


2. Press the <Create SO Batch> softkey.


==> The Service Order Batch Information screen appears, with the cursor in
the Service Order Batch ID field.


3. Type a batch ID (an alphanumeric string that identifies the batch). This
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is the only field for which you must make an entry. The ID can be up to 8
characters long.


4. Using the RETURN key or the TAB key to move from field to field, fill in
any other information you want to enter.


The system automatically fills in the Creation Date/Time field and the Status
field. The other fields are:


Service Order Group ID An alphanumeric identification of the group to which
this batch belongs.


Activation Date/Time The date and time at which the system is to process
the orders in this batch.


Administrator The person responsible for the batch.


Description A short description of the new batch.


Priority A symbol that shows whether the batch has priority. If there is a
check mark in this field, the batch has priority and is processed the next time
a SOPI (Service Order Processing Immediate) job runs. If there is no check
mark, the batch does not have priority and is processed at its scheduled time.
Use the SPACE BAR to add or remove a check mark.


5. Select a function on the Service Order Batch Information screen:


Exit Without Saving To exit to the previous screen without saving the new
batch, press <Exit>.


Save and Exit To save the batch without adding any service orders, press <Save
and Exit>. The system registers the new batch and returns to the previous
screen.


Add Service Orders To add service orders to the new batch, press <Enter SO
Context>, then follow one of the procedures in Chapter 3 to create a service
order. When you return to this screen, press <Save and Exit> to save the new
batch of service orders.

<See Fig. 2-3>Fig. 2-3 The Screens for Displaying Batches


Displaying Batches


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This procedure explains how to display batches. Fig. 2-3 shows the necessary
screens.


1. Start from the Service Order Batch Query screen. (The procedure Accessing
the Service Orders Feature explains how to reach this screen.)


2. Enter information to select the batches you want to display:


Service Order Batch ID An identification assigned to a service order batch by
its creator.


Activation Date The date that the system is/was to process the service
order batches.


Status The status of the batches to be examined. The default is ALL.
Possible values are Current, Pending, Active, Partially Processed, and Spent.


If you don't enter any information, the system displays all batches for
the current customer, to a maximum of thirty. Use TAB or RETURN to move between
the fields. To select a value in the Status field, use the up and down arrow
keys to highlight a value, then press RETURN.


3. When you have finished entering selection criteria, press the <Query>
softkey.


==> If only one batch meets the selection criteria, information about that
batch appears on the Service Order Batch Information screen. If more than one
batch meets the selection criteria, a list of the batches that meet the
criteria appears on the Service Order Batch List screen. (If no batches meet
the criteria, the system displays a message and remains at the Query screen.)
Use step 4 to move from the List screen to the Information screen for a
particular batch.


4. If you are on the List screen, use the arrow keys to select any batch for
which you wish to see more details and press <Show Details>.


==> The Service Order Batch Information screen appears, displaying further
details for the selected batch, including when the batch was created and who
created it.

<See Fig. 2-4>Fig. 2-4 The Service Order List Screen


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Displaying Service Orders Within a Batch



This procedure explains how to display descriptions of the various individual
service orders in a selected batch. Fig. 2-4 shows the Service Order List
screen on which the descriptions are listed.


1. Start from either the Service Order Batch List or the Service Order Batch
Information screen. (The preceding procedure, Displaying Batches, explains how
to reach these screens.)


2. If you are on the Batch List screen, use the arrow keys to select a batch.
(If you begin from the Batch Information screen, you have already selected a
batch.)


3. Press the <ShowSO's> softkey.


==> The Service Order List screen appears, displaying a description of
each service order in the selected batch. (If necessary, use the <Show Next>
and <Show Previous> softkeys to see all the pages in the list.)


The Object field names the object the service order is to act onfor
instance a particular station. The Action field shows what action the service
order is to performpossible actions include Modify, Add and Delete.


Deleting a Service Order from a Batch



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This procedure explains how to delete a service order from any pending,
partially processed, or spent batch. Service orders cannot be deleted from
current or active service order batches. Fig. 2-4 shows the necessary screen.


Start by displaying the service orders that belong to the batch on the Service
Order List screen. (See the preceding procedure, Displaying Service Orders
Within a Batch.)


1. Use the arrow keys to select the service order to be deleted, then press
the <Delete SO> softkey.


==> The system requests confirmation of the deletion.


2. Press <Delete SO> again to confirm the deletion.


==> The system erases all details of the selected service order from the
batch.


3. Delete more service orders, or press <Exit> to return to the previous
screen.


Deleting a Batch



This procedure explains how to delete a pending or spent batch from the system.
Active and partially processed batches cannot be deleted.


1. You must delete all the service orders from a batch before you can delete
the batch. (See the preceding procedure, Deleting a Service Order from a
Batch.)


2. When you are ready to delete a batch, start from the Service Order Batch
List screen or the Service Order Batch Information screen (Fig. 2-3). If you
are on the List screen, use the arrow keys to select the batch to be deleted.


3. Press the <Delete Batch> softkey. (This key is present on the Information
screen only if the batch is pending or spent and contains no service orders.)


==> The system requests confirmation of the deletion.


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4. Press <Delete Batch> again to confirm the deletion.


==> The system erases all details of the selected batch from your
database.


3. Individual Service Orders


Introduction



This chapter explains how to create and manipulate individual service orders. A
service order is a set of requests for changes to a particular station
(telephone set). Each service order must be created or displayed in one of the
following contexts:


in a new batch of service orders (currently being created)


in an existing batch that has a status of Pending


See the introduction to Chapter 2 for more information about batches, and see
the procedure Displaying Batches or the procedure Creating a New Batch in
Chapter 2 to find out how to select an existing batch or create a new one.


With authorization from your telephone company, you can create service orders
to request the following types of changes to your Meridian Digital Centrex ]
network:


changing details for a station


adding or deleting a directory number for a station


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adding, deleting, or modifying the parameters of a Meridian Digital Centrex
feature (such as Call Forwarding or Call Waiting) for a station


adding, deleting, or modifying the parameters of a code access Meridian Digital
Centrex feature (such as Conference Call or Call Pickup) for a station


changing details for a directory number


adding, deleting, or modifying the parameters of Meridian Digital Centrex
features for a directory number


changing packet data parameters


Stations - Displaying



This procedure explains how to enter the service order context and display
information about a station. This is the first step in creating a service
order.


1. Begin by displaying a service order batch that has a status of Current or
Pending (see Displaying Batches in Chapter 2), or by starting to create a new
batch (see Creating a New Batch in Chapter 2).


2. On the Service Order Batch Information screen or the Service Order Batch
List screen, press the <Enter SO Context> softkey.


==> The Station Query screen appears (Fig. 3-1).


3. If you wish to display all stations, leave the Station Query screen blank.
To identify one station or a group of stations that you wish to display, fill
in one (and only one) of the fields on the screen. Use the TAB or RETURN key to
move between fields. The fields are:


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Primary DN The primary seven-digit directory number of the desired station.


DNA The directory network address of a packet data station.


LEN The line equipment number code of a voice station.


LTID The logical terminal identifier of an ISDN station.


With Appearance of DN A directory number that is assigned to one or more
stations.


Location The code that identifies the location of the desired station within
your MDC telephone network.

<See Fig. 3-1>Fig. 3-1 The Station Query and Station List Screens


The With Appearance of DN field requires a complete directory number, but
partial information can be entered in any other field. For example, you can
enter the first three digits of a seven-digit directory number. Entering
partial instead of complete information affects the result of Step 4.


4. When you have finished filling in one of the fields on the Station Query
screen, press the <Query> softkey.


==> The system searches for stations that match the information you
entered and performs one of the following actions:


If no matching stations exist, the system displays a message. Go back to
Step 3 and enter new information to try again.


If one matching station exists, the system displays information for that
station at the appropriate Circuit Information screen (for circuit-switched
stations) or Packet Data Information screen (for packet data stations). These
screens are shown in Figs. 3-2 and 3-3.


If several matching stations exist, the system displays them on the
Station List screen (Figure 3-1). Use the arrow keys (and, if necessary, the
<Show Next> and <Show Previous> keys) to select a station, then press <Select>
or ENTER to move to the Circuit Information or Packet Data Information screen.


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<Show DNA> in Fig. 3-1 can show one of two legends depending on the
previous selection:


Show DNA is displayed when none of the fields are filled in, or when one
of Primary DN, LTID, With Appearance of DN, or Location is filled in.


<Show DN> is displayed when the DNA field has been filled in. This softkey
alternates the display between DNA and Primary DN.


Note: When many stations match the information entered on the Station
Query Screen, the Station List screen displays the first 10 entries and <Show
Next>. You can press this key only twice, because the Station List screen
retrieves only the first 30 matching entries.


5. Press <Exit> to return to the previous screen, or follow another procedure
to display other information about this station or request changes to it.


You can request many changes before returning to the Circuit Information
or Packet Data Information screen.


When you return, press <Commit Station> (on the Circuit Information
screen) to create a service order containing the changes, or <Save> then
<Commit Station> (on the Packet Data Information screen) to implement the
changes immediately. The circuit side and station detail changes for ISDNKSET
(BD type) are handled in the same way as circuit switched stations.

<See Fig. 3-2>Fig. 3-2 The Circuit Information Screen




<See Fig. 3-3>Fig. 3-3 The Packet Data Information Screen


Stations - Displaying and Changing Details



This procedure explains how to display the following information about a
station and change it in your Station Administration database:


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Location: The code that identifies the physical location of the station
within your MDC network. User-definable, it can be up to 16 alphanumeric
characters. You might want to include a name and floor or column identifier,
such as John Smith C5."


Default NCOS: The code that identifies the network class of service
assigned to the station.


Customer Group: A code that identifies the local group that the station
belongs to within your organization.


Subgroup: A number between 0 and 7 that identifies the attendant subgroup
to which the station belongs. The default is the subgroup of the station's
primary DN. If the station doesn't have a primary DN, the default subgroup is
.


Work Counter: A counter that is used by the telephone company for billing
purposes. You cannot change its value.


Swap Eligible: A setting that shows whether or not the station's features
can be swapped with those of another station. Only the telephone company can
change this field.


Swap Restrict: A setting that is used in conjunction with Swap Eligible.
If the Swap Eligible is not selected, Swap Restrict is not available. If Swap
Eligible is selected, and Swap Restrict is not selected, the swap feature is
available to your company. If both Swap Eligible and Swap Restrict are
selected, the swap feature is not available to your company. Only your
telephone company can modify this feature.


Change Restrict: This is a setting to control changes to features or
implementation of functions on certain critical sets. When this is set, changes
cannot be made.


Station Type: Identifies the current Line Class Code of the current
station being accessed. The allowable changes for the station type are:
- From PSET to M5009 or M5112, if the PSET is not a display phone
without add-ons.
- From PSET to M5209 or M5312, if the PSET is a
display phone without add-ons.


For ISDN stations, additional fields are displayed but cannot be changed:


LEN (the line equipment number of the ISDN loop to which the station is
attached


Maxkey


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TEI (terminal endpoint identifier)


RLS (release key)


1. Start by displaying the station on the Circuit Information screen or the
Packet Data Information screen (see Stations - Displaying).


2. Press the <Station Details> softkey.


==> The Station Details screen appears (Fig. 3-4) with the cursor in the
Location (New) field.


3. To change information about the station, type the new values in the
appropriate fields. Use the RETURN or TAB key to move between fields.


4. If you haven't made any changes, or if you have made changes but don't
wish to save them, return to the Circuit Information screen or Packet Data
Information screen by pressing <Exit>. To save changes, go on to steps 5 and 6.


5. To save new information, press the <Save and Exit> softkey.


==> The Circuit Information or Packet Data Information screen appears.


6. At the Circuit Information or Packet Data Information screen, press
<Commit Station>.


==> The system registers the changes as a new service order, except for
the BPacket and DPacket stations. Station Details for these sets are
automatically updated in the Station Administration database when they are
committed.


Stations - Listing the LTIDs on an ISDN Loop



Once you have displayed an ISDN station on the Station Details screen, you can
display a list of other stations that are attached to the same ISDN loop by
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pressing the softkey <LTIDS on Loop>.


==> The LTIDs List screen appears (Fig. 3-4).

<See Fig. 3-4>Fig. 3-4 The Station Details and LTID List Screens


Stations - Add-on Units, Adding



This procedure explains how to request the addition of an add-on unit to a
P-set or M5000-series set. Up to three 20-key units can be added to a P-set,
and a single 36-key unit can be added to an M5000-series set.


Add-on units can only be added consecutively. For example, unit 2 cannot be
added unless unit 1 already exists.


Adding the First Add-On Unit



The steps for adding the first add-on unit to a station are:


1. Display the station on the Circuit Information screen (see Stations -
Displaying).


2. Press <More Softkeys>, then press <Add Addon>.


==> A Station Addon Information screen appears (Fig. 3-5), showing either
20 add-on keys for P-sets, or 36 add-on keys for M5000-series sets.


3. Use the <Assign DN> and <Add Feature> softkeys to add directory numbers,
multiple appearance directory numbers, and features to the add-on unit's keys
in the same way as for the other keys on the key set (see the other procedures
in this chapter).


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4. When ready to commit the addition, return to the first bank of softkeys,
then press <Save & Exit>.


==> The Circuit Information screen reappears. The <Add Addon> softkey is
replaced by <Show Addon>.


There is no <Exit> softkey on the Addon screens. You must press <Save and Exit>
in order to return to the Circuit Information screen. The changes to add-on
units will be saved as a service order if you subsequently press <Commit
Station> on the Circuit Information screen. Press <Exit> on the Circuit
Information screen to exit without saving the changes.


<See Fig. 3-5>Fig. 3-5 The Station Addon Information Screen


Adding Subsequent Add-on Units


A P-Set can have as many as three add-on units. To add the second and third
units, follow these steps:


1. Display the station on the Circuit Information screen (see Stations -
Displaying).


2. Press <More Softkeys>, then press <Show Addon>.


==> The first existing add-on unit is displayed.


3. If there is a <Next Addon> softkey, other add-on units exist. Press <Next
Addon>.


4. If there is an <Add Addon> softkey, the displayed add-on unit is the last
one. If there are two or fewer existing, another unit can be added.


5. Press <Add Addon>.


==> The next 20 add-on keys appear.


6. Use the <Assign DN> and <Add Feature> softkeys to add directory numbers,
multiple appearance directory numbers, and features to the add-on unit's keys
in the same way as for the other keys on the key set (see Stations - Adding
Directory Numbers and Stations - Adding Features).


7. When ready to commit the addition, return to the first bank of softkeys,
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then press <Previous Addon> until the first add-on unit is displayed, then
press <Save & Exit>.


==> The Circuit Information screen reappears.


The <Save and Exit> softkey is available only on the first add-on screen.


There is no <Exit> softkey on the Addon screens. You must press <Save and Exit>
in order to return to the Circuit Information screen.


The changes to add-on units will be saved as a service order if you
subsequently press <Commit Station> on the Circuit Information screen.


Press <Exit> on the Circuit Information screen to exit without saving the
changes.


Stations - Add-on Units, Deleting



This procedure explains how to delete add-on units from stations. In the case
of a P-set with more than one add-on, all add-ons are deleted at the same time.
You can't delete just one add-on unit from a P-set.


1. Display the station on the Circuit Information screen (see Stations -
Displaying).


2. Press <More Softkeys>, then press <Show Addon>.


==> The first existing add-on unit is displayed.


3. Delete all directory numbers and features from all add-on units (see the
deletion procedures in this chapter for instructions). Use the <Next Addon> and
<Previous Addon> keys to move between multiple add-on units. When you have
finished deleting directory numbers and features, return to the first add-on
unit.


4. Press <Delete Addon>. (Depending on which softkey bank was displayed at
the end of Step 3, you may need to press <More Softkeys> first.)


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==> A message appears, asking you to confirm the deletion.


5. Press <Delete Addon> again.


==> All addon units are deleted.


6. Press <Previous Softkeys>, then press <Save and Exit>.


==> The Circuit Information screen reappears.


The <Save and Exit> softkey is available only on the first add-on screen.


There is no <Exit> softkey on the Addon screens. You must press <Save and Exit>
in order to return to the Circuit Information screen.


The changes to add-on units will be saved as a service order if you
subsequently press <Commit Station> on the Circuit Information screen. Press
<Exit> on the Circuit Information screen to exit without saving the changes.


Stations - Deleting Directory Numbers



This procedure explains how to request the deletion of a directory number from
a station in your MDC telephone network.


Note 1: You cannot delete a station's primary directory number until you have
deleted all the station's secondary directory numbers.


Note 2: You cannot delete a primary directory number until you have deleted all
the Meridian Digital Centrex features assigned to that number. (See Directory
Numbers - Deleting MDC Features later in this chapter.)


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1. Start by displaying the station on the Circuit Information screen (See the
procedure Stations - Displaying)


2. Use the arrow keys to select the directory number to be deleted (for
stations with IBN line-class codes this number defaults to the primary
directory number) and press the <Delete DN> softkey (see Fig. 3-6).


==> The system displays a message requesting confirmation of the deletion.


3. Press <Delete DN> to confirm the deletion, or press any other key to
cancel.


4. Perform one of the following steps:


Repeat this procedure or follow another procedure to make additional
requests for changes to the current station.


Press <Commit Station> to save the requests as a service order for this
station.


==>The system registers the new service order in the current batch and
returns to the Station Query screen or the Station List screen.


Press <Exit> to return to the previous screen without saving the requests
as a service order.


==> The system requests confirmation (press <Exit> again to confirm) then
returns to a previous screen without registering a new service order.

<See Fig. 3-6>Fig. 3-6 Stations - Deleting DNs


Stations - Adding Directory Numbers



This procedure explains how to request the addition of a directory number to a
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voice station in your telephone network. The number must be available to you
from the DMS node the station belongs to.


1. Display the station on the Circuit Information screen (see Stations -
Displaying). If the station is a key set, select the key to which the DN is to
be added.


2. Press the <Assign DN> softkey.


==> New softkeys appear.


3. Press <Add DN>.


==> The Add Directory Number screen appears (Fig. 3-7) with the cursor in
the Spare Directory Number field.


Note: Pressing the <Exit> softkey instead of ENTER to complete any of the
following steps returns you to the Circuit Information screen without saving
the request.


4. Perform one of the following steps:


Type in a Spare Directory Number and press ENTER.


==> The system checks that the directory number is valid and returns to
the Circuit Information screen. Go to step 6.


Press the <List of Spare DNs> softkey.


==> The system displays a list of ten spare directory numbers available to
you for use at this station. Go to step 5.


5. Use the arrow keys to select a directory number and press ENTER.


==> The Circuit Information screen appears.


6. Perform one of the following actions:


Repeat this procedure or follow another procedure to make additional
requests for changes to the current station.

<See Fig. 3-7>Fig. 3-7 Stations - Adding DNs


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Press <Commit Station> to save the requests as a service order for this
station.


==>The system registers the order in the current batch and returns to the
Station Query screen or the Station List screen.


Press <Exit> to return to the previous screen without saving the requests
as a service order.


==> The system requests confirmation (press <Exit> again to confirm) then
returns to a previous screen without registering a new service order.


Stations - Adding MDN Member



This procedure explains how to add a Multiple Appearance DN (MDN) to a
telephone set. A MDN is a directory number that exists at several stations or
keys simultaneously. It can appear on several IBN type sets or on several keys
of several key type sets (P-sets or M5000-type sets).


From the Station List screen,


1. Select the set to which the MDN is to be added and press <Select>.


==> The Circuit Information screen for that set appears.


If the station is a key set (P-set or M5000 series), select the key to
which the MDN is to be added.


If the MDN is to be assigned to an add-on unit, press <More Softkeys>,
then press <Show Addon> and <Next Addon> until the correct add-on unit is
displayed. Then select the key on the add-on unit to which the MDN is to be
added.


2. Press <Assign DN>. (If you displayed an add-on unit, you need to press
<Previous Softkeys> first.)


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==> New softkeys appear.


3. Press <Add MDN Member>.


==> The Add MDN Member screen appears (Fig. 3-8).

<See Fig. 3-8>Fig. 3-8 Stations - Adding MDNs


4. Enter the 7-digit number to be assigned and press enter.


==> The system checks to ensure that the number is valid.


5. Press <Add MDN Member>.


==> The Circuit Information (or add-on) screen is re-displayed with the
new MDN incorporated.


At the Circuit Information screen, perform one of the following actions:


To save the request as a service order for this station, Press <Commit
Station>.


==> The new service order is registered in the current batch and the
Station Query or Station List screen reappears.


To return to the previous screen without saving the change as a service
order, press <Exit>.


==> Confirmation is requested. Press <Exit> again. The previous screen is
redisplayed without registering a service order.


Stations - Adding Voice Features



This procedure explains how to request the addition of an available Meridian
Digital Centrex feature to a station. The features available depend upon the
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line class code of the station. The Station Administration system pro1ides a
different feature list for each type (see Figs. 3-9, 3-10, and 3-10). Refer to
the latest DMS-100] Meridian Services Feature Descriptions manual (available
from Northern Telecom) for descriptions of the individual features.


1. Start by displaying the station on the Circuit Information screen. (See
the procedure Stations - Displaying.)


2. Press <More Softkeys>, then press <Add Feature>.


==> The system displays the appropriate Station Feature Selection screen
(see Fig. 3-9, 3-10, or 3-11.)

<See Fig. 3-9>Fig. 3-9 Features for IBN Stations


Note: Pressing <Exit> during any of the following steps returns you to the
previous screen without saving any changes.


3. Use the arrow keys to select a feature you wish to add to the current
station, then press <Select>.


==> The system performs one of the following actions:


If no parameters are required for the feature, the system registers the
request in the current service order and returns to the Circuit Information
screen. The new feature is displayed in the New column on the screen.


If parameters are required for the feature, the system displays the
appropriate Parameters screen.

<See Fig. 3-10>Fig. 3-10 Features for P-set and M5000-series Stations



4. If the system displays a parameter screen, complete the screen as directed
in the appropriate section of Chapter 4.


==> The system registers the parameters and returns to the Circuit
Information screen.


5. Repeat this procedure or carry out another procedure to request more
changes for this station, or press <Commit Station> to save the current
requests as a service order.

<See Fig. 3-11>Fig. 3-11 Features for ISDNKSET Stations


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Stations - Deleting Voice Features



This procedure explains how to request the deletion of a voice feature from a
station.


1. Start by displaying the station on the Circuit Information screen. (See
the procedure Stations - Displaying.)


2. Use the arrow keys to select the feature to be deleted, then press <More
Softkeys> and then <Delete Feature>.


==> The system requests confirmation of the deletion.


3. Press <Delete Feature> to confirm the deletion, or press any key other
than <Delete Feature> to cancel the deletion.


4. Perform one of the following steps:


Repeat this procedure or follow another procedure to make additional
requests for changes to the current station.


Press <Commit Station> to save the requests as a service order for this
station.


==>The system registers the new service order in the current batch and
returns to the Station Query screen or the Station List screen.


Press <Exit> to return to the previous screen without saving the requests
as a service order.


==> The system requests confirmation (press <Exit> again to confirm) then
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returns to a previous screen without registering a new service order.


Stations - Displaying Code Access Features



This procedure explains how to display the code access features that are
currently assigned to a non-IBN station.


1. Start by displaying the station on the Circuit Information screen. (See
the procedure Stations - Displaying.)


2. Press <More Softkeys>, then press <Code Access>.


==> The system displays a list of the code access features currently
assigned to the station on the Code Access Features screen (see Fig. 3-12). If
the list is too long to fit on one screen, the <Show Next> and <Show Previous>
softkeys are displayed so you can page through the list.


3. Certain features require parameters. To display the parameters for such a
feature, use the arrow keys to highlight the feature, then press <Show Parms>.


==> The system displays the appropriate Feature Parameters screen. (See
Chapter 4 for more information about feature parameters.)


4. Use <Exit> to return to previous screens and/or continue with other
procedures as required.

<See Fig. 3-12>Fig. 3-12 Code Access Features


Stations - Deleting Code Access Features


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This procedure explains how to request the deletion of a code access feature
that is assigned to a non-IBN station.


1. Start by displaying the code access features that are currently assigned
to the station on the Code Access Features screen. (See the preceding
procedure, "Stations - Displaying Code Access Features.")


2. Use the arrow keys to select the feature to be deleted, then press the
<Delete Feature> softkey.


==> The system requests confirmation of the deletion.


3. Press <Delete Feature> again to confirm the deletion, or press any other
key to cancel the deletion.


4. As required, repeat this procedure, perform other procedures, press <Save
and Exit> (to save changes and return to the previous screen), or press <Exit>
(to return to the previous screen without saving changes.)


Stations - Adding Code Access Features



This procedure explains how to add an available code access feature to a voice
station. These features are available only for non-IBN stations which let you
select the access code for certain voice features. Refer to the latest DMS-100
Meridian Services Feature Descriptions manual (available from Northern Telecom)
for descriptions of the individual features. Fig. 3-12 shows the necessary
screens.


1. Start by displaying the code access features that are currently assigned
to the station on the Code Access Features screen. (See the procedure Stations
- Displaying Code Access Features.)


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2. Press <Add Feature>.


==> The Code Access Feature Selection screen appears (Fig. 3-12) with the
first feature highlighted.


3. Use the arrow keys to select a feature you wish to add to the list for the
current station, then press <Select> or ENTER.


==> The system performs one of the following actions:


If no parameters are required for the feature, the system registers the
request in the current service order and returns to the Code Access Features
screen. The new feature is displayed in the New column on the screen.


If parameters are required for the feature, the system displays the
appropriate Parameters screen.


4. If the system displayed a parameters screen, complete the screen as
directed in the appropriate section of Chapter 4.


==> The system registers the parameters and returns to the Code Access
Features screen.


5. Repeat this procedure to request more new code access MDC features for
this station, or press <Save and Exit> to return to the Circuit Information
screen.


Stations - X.25 Parameters



This procedure explains how to display and change X.25 parameters for a packet
data terminal on the X.25 Information screen (Fig. 3-13). The screen shows
either packet-B or packet-D information, depending on the terminal type. For BD
stations, only packet-D information is available.


Displaying X.25 Parameters


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1. Start by displaying the packet data terminal on the Packet Data
Information screen (see the procedure Stations - Displaying).


2. Press <Show X25 Info>.


==> The X.25 Information screen appears (Fig. 3-13).


Changing X.25 Parameters


1. Start by displaying the packet data terminal on the Packet Data
Information screen (see the procedure Stations - Displaying).


2. Choose one of the following methods to access Change Mode on the X.25
Information screen:


Method 1


On the Packet Data Information screen, press <Show X25 Info>.


==> The X.25 Information screen appears in Browse mode.

<See Fig. 3-13>Fig. 3-13 The X.25 Information Screen



Press <Change>.


==> The screen enters Change mode and allows you to change parameter
values. The <Save and Exit> softkey appears.


Method 2


On the Packet Data Information screen, press <More Softkeys>.


==> New softkeys appear.


Press <Change>.


==> More new softkeys appear.


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Press <Change X25 Info>.


==> The X.25 Information screen appears in Change mode.


3. Enter new paramter values as required. Use the RETURN key to move from one
field to another. For fields that have boxes beside them, use the SPACE BAR to
enter and remove check marks in the boxes to correspond to TRUE and FALSE
settings.


Note: You cannot change fields that are marked with asterisks (*).


4. When you have finished changing parameter values, press <Save and Exit>.


==> The system sends the changes to the NAS database and returns to the
Packet Data Information screen.


5. When all changes have been made, press <Commit Station> to update the NAS
database.


Note: Press <Exit> to exit from the screen without saving any changes.


Stations - Closed User Groups


This procedure explains how to display the closed user groups (CUGs) that are
associated with a packet data terminal and how to change their parameters. It
also explains how to add to and delete from your list of available CUGs.


Displaying CUGs


1. Start by displaying the packet data terminal on the Packet Data
Information screen (see the procedure Stations - Displaying).


2. Press <Show CUG Info>.


==> The CUG List screen appears (Fig. 3-14).


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3. If there is more than one page of information, the <Show Next> and <Show
Previous> softkeys appear. Use them to move from page to page.

<See Fig. 3-14>Fig. 3-14 The CUG List and Add CUG Screens


Changing CUG Parameters


1. Start by displaying the packet data terminal on the Packet Data
Information screen (see the procedure Stations - Displaying).


2. On the Packet Data Information screen, press <Show CUG Info>.


==> The CUG List screen appears in Browse mode.


Press <Change>.


==> The new softkeys appear.


Press <Edit CUG>.


==> The Edit CUG Information screen (Fig. 3-15) appears.

<See Fig. 3-15>Fig. 3-15 The Edit CUG Screen



3. Enter new parameter values as required. You can change values for the
fields Index, In Calls Allowed, Out Calls Allowed, and Privileged Member. Use
the RETURN key to move from one field to another.


4. When you have finished changing parameter values, press <Save and Exit>.


==> The changes are validated and saved, and the user is returned to the
CUG List screen. The screen is updated immediately but the NAS database is not
updated until the station is committed by pressing <Commit Station> from the
Packet Data Information screen, or the Circuit Information screen (ISDNKSETS
(BD Type) only).


5. When all changes have been made, press <Commit Station> to update the NAS
database.


Deleting a CUG


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1. Use one of the methods described in Step 2 of Changing CUG Parameters
(above)to access the CUG List screen in Change mode.


==> The softkeys <Delete CUG>, <Add CUG>, and <Save and Exit> appear.


2. Use the arrow keys to select the CUG you wish to delete, then press
<Delete CUG>.


==> The screen is updated immediately, but the NAS database is not updated
until the station is committed using the <Commit Station> softkey from the
Packet Data Information screen, or the Circuit Information screen.


Adding a CUG


1. Use one of the methods described in Step 2 of Changing CUG Parameters
(above)to access the CUG List screen in Change mode.


==> The softkeys <Delete CUG>, <Add CUG>, and <Save and Exit> appear.


2. Press <Add CUG>.


==> The Add CUG screen appears. This screen lists all international and
national CUG members that are available to you for use on the packet data
terminal. If there is more than one page of CUGs, the <Show Next> and <Show
Previous> softkeys appear.


3. Use the arrow keys, and, if necessary, the <Show Next> and <Show Previous>
softkeys, to select a CUG from the list, then press <Select>.


==> The Edit CUG screen reappears to set the screen parameters, and the
new CUG is added at the end of the list.


Stations - PVC Parameters


This procedure explains how to display permanent virtual circuit (PVC)
parameters for a packet data terminal on the PVC List screen. Only the
telephone company can change values on this screen.


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Displaying PVC Parameters


1. Start by displaying the packet data terminal on the Packet Data
Information screen (see the procedure Stations - Displaying).


2. Press <Show PVC Info>.


==> The PVC List screen appears (Fig. 3-16). If there is more than one
page of information, the <Show Next> and <Show Previous> softkeys appear. Use
them to move from one page to another.

<See Fig. 3-16>Fig. 3-16 The PVC List Screen


Directory Numbers - Displaying Features



This procedure explains how to display the features of a directory number (DN)
that is currently assigned to a station.

1. Start by displaying the station on the Circuit Information screen. (See
the procedure Stations - Displaying.)


2. Use the arrow keys to select a DN (for IBN stations, there is just one DN,
the primary DN), then press the <Show DN> softkey.


==> The system displays the features of the directory number on the DN
Information screen (Fig. 3-17).

<See Fig. 3-17>Fig. 3-17 The DN Information Screen


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Directory Numbers - Displaying Details



This procedure explains how to display the following details about a directory
number that is assigned to a station:


Intercept TypeIndicates the intercept treatment to be used for this directory
number if the number is deleted from the station in order to be used as a spare
in the MDC telephone network.


Ringing DNIndicates whether calls to this directory number are to cause the
telephone set at this station to ring.


1. Start by displaying information about the directory number on the DN
Information screen. (See the preceding procedure, Directory Numbers -
Displaying MDC Features.)


2. Press the <Show Details> softkey.


==> The DN Details screen appears (Fig. 3-18).


3. Use <Exit> to return to previous screens or continue with other procedures
as required.

<See Fig. 3-18>Fig. 3-18 The DN Details Screen


Directory Numbers - Changing Details



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This procedure explains how to request a change to the details Intercept Type
and Ringing DN for a directory number that is assigned to a station. (See the
preceding procedure for more information about these parameters.)


1. Start by displaying the details for the directory number on the DN Details
screen. (See the preceding procedure, Directory Numbers - Displaying Details.)


2. Enter new values. In the Intercept Type field, use the arrow keys to
select the value you want. In the Ringing DN field, use the SPACE BAR to enter
or remove a check mark. Use the RETURN key to move between the two fields.


3. Perform one of the following steps:


To save the request for changes and move back to previous screens, use
<Save and Exit>.


To exit without saving the request for change, use <Exit>.


Directory Numbers - Adding Features



This procedure explains how to request the addition of an available Meridian
Digital Centrex feature to the directory numbers assigned to a particular
station in a telephone network. The MDC features available depend on whether a
station is IBN or non-IBN. Refer to the latest DMS-100 Meridian Services
Feature Descriptions manual (available from Northern Telecom) for descriptions
of the individual features. Figs. 3-18, 3-19, and 3-20 show the DN Feature
Selection screens that appear for different types of stations.


When a station has both the DNH and SUS features (even if one of them has just
been added), the SUS feature does not appear on the DNC even though the
features can exist together on the DMS.


1. Start by displaying information about the directory number on the DN
Information screen. (See the procedure Directory Numbers - Displaying MDC
Features.)


2. Press <Add Feature>.


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==> The system displays the appropriate Directory Number Feature Selection
screen with the first feature highlighted. (Figs. 3-19, 3-20, and 3-21.)

<See Fig. 3-19>Fig. 3-19 DN Features for IBN Stations


3. Use the arrow keys to select a feature you wish to add to the directory
numbers for the current station, then press <Select>.


==> The system performs one of the following actions:


If no parameters are required for the feature, the system registers the
request in the current service order and returns to the DN Information screen.
The new feature is displayed in the New column on the screen.

<See Fig. 3-20>Fig. 3-20 DN Features for P-set and M50000-series Stations



If parameters are required for the feature, the system displays the
appropriate Parameters screen.


4. If the system displayed a parameter screen, complete the screen as
directed in the appropriate section of Chapter 4 .


5. Repeat steps 2 to 4 to request more new directory number features for this
station, or press <Save and Exit> to return to the DN Information screen.

<See Fig. 3-21>Fig. 3-21 DN Features for ISDNKSET Stations


Directory Numbers - Deleting MDC Features



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This procedure explains how to request the deletion of a Meridian Digital
Centrex feature from a directory number that is assigned to a particular
station in your telephone network.


1. Start by displaying information about the directory number on the DN
Information screen. (See the procedure Directory Numbers - Displaying MDC
Features.)


2. Use the arrow keys to select the feature to be deleted and press <Delete
Feature>.


==> The system displays a message requesting confirmation of the deletion.


3. Press <Delete Feature> again.


==> The system registers the request for the feature to be deleted from
this directory number.


Note: Pressing any key other than <Delete Feature> at this point cancels
the deletion.


4. Continue with another DN procedure, or exit by using one of the following
methods:


To save the requests for changes and move back to previous screens, use
<Save and Exit>.


To exit without saving the requests for changes, use <Exit>.


Swapping Services Between Two Stations



This procedure explains how to request the exchange of all services between two
stations in your network. This type of service order is useful when your
personnel exchange offices.

The stations to be swapped must be of the same type. If they are packet data
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terminals, both must be Packet-D or both Packet-B. ISDNKSET (BD type) terminals
cannot be swapped.


Swapping cannot be performed on voice stations when there are any service
orders outstanding for the stations involved, or when any of the following
features are assigned to either station:


Call Pickup
Group Intercom
Intercom
Multiple Appearance Directory Number (MADN)
Speed Call Long
Directory Number Hunting (DNH)
Multiple Directory Number (MDN)


1. Start by displaying one of the stations on the Circuit Information screen
or the Packet Data Information screen. (See the procedure Stations -
Displaying.)


2. Press <More Softkeys> and then <Swap>.


==> The Swap Station Destination screen (Fig. 3-22) appears with the first
field highlighted.


3. Identify the second station in the LEN/LTID field or the DN/DNA field. If
you enter values in both fields, both values must represent the same station.


4. Press <Save and Exit>.


==> The system registers the request and returns to the Circuit
Information screen, or in the case of swaps of packet data terminals (when
successful), the changes are made immediately in both the NAS and SA databases,
then the user is returned to the station query screen.

<See Fig. 3-22>Fig. 3-22 The Swap Station Screen


4. Feature Parameters


Introduction


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Certain Meridian Digital Centrex voice features that can be added to a
directory number or station in a telephone network require parameters. These
parameters specify certain information and option settings for the feature.


Showing Existing Parameters



The following procedures explain how to enter parameters for new features that
you are adding to a station or directory number. However, you may also display
or change the parameter settings for features that have already been assigned.
Simply use the arrow keys to select the feature you want to display or change
from the Directory Number Information screen or the Circuit Information screen,
then press the <Show Parms> softkey. The system displays the current parameter
settings.


Refer to the latest Meridian Services Feature Descriptions manual (available
from Northern Telecom) for descriptions of the individual features mentioned in
the following procedures.

<See Fig. 4-1>Fig. 4-1 The Automatic Line Feature Parameters Screen


Automatic Line



This procedure explains how to enter parameters for the MDC automatic line
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feature. The system automatically displays the Automatic Line Feature
Parameters screen (see Fig. 4-1) when the you select that feature at the
appropriate Directory Number Feature Selection screen. (See the procedure
Directory Numbers - Adding MDC Features in Chapter 3 .) The feature parameter
that you must enter is the Terminating Number, a directory number to which the
system will automatically transfer all calls received by the current directory
number. The terminating number can be up to fifteen digits long.


When the system displays the Automatic Line Feature Parameters screen with the
Terminating Number field highlighted, perform the following steps:


1. Complete the Terminating Number field.


2. Press the <Save and Exit> softkey.


==> The Directory Number Information screen appears.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Directory Number Feature Selection screen or the Directory Number
Information Screen without registering a new feature or registering any changes
to an existing feature.

<See Fig. 4-2>Fig. 4-2 The Bearer Capability Parameters Screen


Bearer Capability



This procedure explains how to enter parameters for the Bearer Capability
feature. The system automatically displays the Bearer Capability Parameters
screen (see Fig. 4-2) when you select that feature at the Directory Number
Feature Selection screen for an ISDNKSET station. (See Directory Numbers -
Adding Features in Chapter 3 .) The feature parameter that you must enter is
the Bearer Capability Name.


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When the system displays the Bearer Capability Feature Parameters sceen,
perform the following steps:


1. Complete the Bearer Capability name field.


2. Press <Save and Exit>.


==> The Directory Number Information screen appears.


Note: Pressing <Exit> at any point before this step returns you to the
Directory Number Feature Selection screen or the Directory Number Information
screen without registering a new feature or registering any changes to an
existing feature.


Call Forwarding



This procedure explains how to enter and select parameters for the MDC call
forwarding feature. The system automatically displays the Call Forwarding
Parameters screen (see Fig. 4-3) when you select that feature at the
appropriate Station Feature Selection screen or Code Access Feature Selection
screen. (See Stations - Adding MDC Features or Stations - Adding Code Access
Features in Chapter 3 .)


The call-forwarding feature parameters are:


CFB Call Forward Busy. A check mark in this box indicates that the system is
to forward calls to another directory number if the called number is busy.


Forward to DN Indicates the directory number to which calls are to be
forwarded when the called number is busy.


CBI Call Forward Busy Exclude Intragroup. A check mark in this box indicates
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that Call Forward Busy does not apply to calls from within the same customer
group. Only external calls will be forwarded on a busy signal.

<See Fig. 4-3>Fig. 4-3 The Call Forwarding Parameters Screen


CBE Call Forward Busy Exclude External. A check mark in this box indicates
that Call Forward Busy does not apply to calls from outside the customer group.
Only internal calls will be forwarded on a busy signal.


CFD Call Forward Don't Answer. A check mark in this box indicates that the
system is to forward calls to another directory number if there is no answer at
the called number.


Forward to DN Indicates the directory number to which calls are to be
forwarded when there is no answer at the called number.


CDI Call Forward Don't Answer Exclude Intragroup. A check mark in this box
indicates that Call Forward Don't Answer does not apply to calls from within
the same customer group. Only external calls will be forwarded when there is no
answer at the called number.


CDE Call Forward Don't Answer Exclude External. A check mark in this box
indicates that Call Forward Don't Answer does not apply to calls from outside
the customer group. Only internal calls will be forwarded when there is no
answer at the called number.


CFI Call Forward Intragroup. A check mark in this box indicates that the call
forwarding parameters apply only to calls from within the same customer group.
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CFI and CFU are mutually exclusive.


CFU Call Forward Universal. A check mark in this box indicates that the
call-forwarding parameters apply to all calls from both inside and outside the
customer group. CFU and CFI are mutually exclusive.


Key List For key sets, this is a list of the directory number keys on the set
that use the call forwarding feature.


Key list fields are displayed only for key sets (those stations that have keys
to which DNs and features may be assigned). The Key List shows which keys have
Call Forwarding. If the fields have zeros, then noDNs use Call Forwarding.


When the Key List fields show zeros, no DN keys use Call Forwarding. To assign
Call Forwarding to a key, the customer types the number of the key over one of
the zeros. The number can be one or two digits long, but, more importantly, it
must be the number of a key that has a DN. For example, to assign Call
Forwarding to the DNs on keys 1 and 12, a customer could change the Key List
fields to read:


1 12 0 0 0 0


0 0 0 0 0


When the system displays the Call Forwarding Parameters screen, perform the
following steps:


1. Complete the fields on the screen. To enter or remove a check mark in any
box field, use the SPACE BAR. To change the setting in one of the Forward to DN
fields, type the new directory number to which calls for this station are to be
forwarded. To move between the fields, use RETURN or TAB.


2. When you have finished entering any new parameters, press the <Save and
Exit> softkey.


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==> The Circuit Information screen or the Code Access Features screen
appears. At this screen you can complete the current service order or continue
with another service order procedure.


Call Forward Variable Timing



The Call Forward with Variable Timing (CFDVT) feature allows you to specify how
long a call should be allowed to ring before it is forwarded. It applies only
when the Call Forward Don't Answer (CFD) feature has already been assigned.


For key sets, the directory number to which CFDVT is being assigned must appear
in the call forwarding key list. (See Call Forwarding for more information.)
The system displays the parameters screen (Fig. 4-4) when you select the CFDVT
feature from the DN Feature Selection screen in Chapter 3. There is only one
CFDVT parameter:


Timing Interval (integer, range 12-60). The time in seconds that a call
rings before it is forwarded to the next DN.


If the CFDVT parameters are to be modified, when the CFDVT parameters screen
appears,

<See Fig. 4-4>Fig. 4-4 Call Forwarding - Variable Timing Parameters


1. Enter the new value for the CFDVT timer.


==> The value appears in the New" column.


2. Press <Save & Exit>.


==> The Circuit Information screen appears. At this point you can complete
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the current service order or continue with another service order procedure.


Note: To exit without adding a service order, press <Exit>.


Call Pickup



This procedure explains how to enter and select parameters for the MDC call
pickup feature. The system automatically displays the Call Pickup Parameters
screen (see Fig. 4-5) when you select that feature at the appropriate Station
Feature Selection screen. (See Stations - Adding MDC Features in Chapter 3 .)
The call pickup feature parameters are:


Call Pickup LEN Indicates the line equipment number of the station whose
calls this station is to be able to pick up. Enter this station's LEN if you
are establishing a pickup group, otherwise enter the LEN of the group pilot.


The call pickup LEN can be changed.


Key List For non-IBN stations, indicates which directory number keys the call
pickup feature affects.


When the system displays the Call Pickup Parameters screen, the first field is
highlighted. To enter call pickup parameters, perform the following steps:


1. Enter a line equipment number in the Call Pickup LEN field and press
RETURN.


==> The system highlights the following field.


The syntax for LEN is


aaaa nn n nn nn,


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<See Fig. 4-5>Fig. 4-5 The Call Pickup Parameters Screen


where a is a letter and n is a number. An example might be


host 00 0 01 02,


2. If required, enter any new directory number keys in the Key List field,
pressing RETURN to move to each key field in turn.


==> After moving through the last key field, the system returns to the
Call Pickup LEN field.


3. Press the <Save and Exit> softkey.


==> The Circuit Information screen appears. At this point you can complete
the current service order or continue with another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Circuit Information screen without registering a new feature, or
registering any changes to an existing feature.

<See Fig. 4-6>Fig. 4-6 The Call Transfer Parameters Screen


Call Transfer



This procedure explains how to enter and select new parameters for the MDC call
transfer feature. The system automatically displays the Call Transfer
Parameters screen (see Fig. 4-6) when you select that feature at the
appropriate Station Feature Selection screen. (See Stations - Adding MDC
Features in Chapter 3.) The call transfer feature parameters are:


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Type Determines which types of calls a user of this station may transfer
(outgoing, incoming, intragroup, all calls, no call transfer, attendant call
transfer with flash, or custom).


Originating Intergroup Indicates, for custom call transfer, what types of
calls received by this station from both within and outside your network may be
transferred (all calls, intergroup only, intragroup only, intra- or intergroup,
no call transfer).


Originating Intragroup Indicates, for custom call transfer, what types of
calls received by this station from within your network may be transferred.


Terminating Intergroup Indicates, for custom call transfer, what outgoing
calls going through this station from both within and outside your network may
be transferred.


Terminating Intragroup Indicates, for custom call transfer, what outgoing
calls going through this station from within your network may be transferred.


When the system displays the Call Transfer Parameters screen, the first field
is highlighted:


1. Use the arrow keys to select the type of call transferring desired and
press RETURN.


==> If the type selected is Custom, the system highlights the remaining
fields. Otherwise, go to step 3.


2. If required, use the arrow keys to select the desired feature in each of
the Originating Intergroup and Intragroup, and Terminating Intergroup and
Intragroup fields, pressing RETURN to advance to each field in turn.


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==> After moving through the last field, the system returns to the Type
field.


3. When you have finished entering any new parameters, press the <Save and
Exit> softkey.


==> The Circuit Information screen or the Code Access Features screen
appears. Now you can complete the current service order or continue with
another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Circuit Information screen, the Code Access Features screen, or the
Station Feature Selection screen, without registering a new feature, and
without registering any changes to an existing feature.


Call Waiting



This procedure explains how to enter and select new parameters for the MDC call
waiting feature. Only non-IBN stations require parameters for the call waiting
feature. The system automatically displays the Call Waiting Parameters screen
(see Fig. 4-7) when you select that feature at the appropriate Station or
Directory Number Feature Selection screen. (See Stations - Adding MDC
Features,Directory Numbers - Adding MDC Features, or Stations - Adding Code
Access Features in Chapter 3.) The call-waiting feature parameters are:


Ring determines whether the telephone sets at this station or directory
number generate a tone to indicate a waiting call


Key List indicates which directory-number keys the call-waiting feature
affects


When the Key List fields show zeros, no DN keys use Call Forwarding. To assign
Call Waiting to a key, the customer types the number of the key over one of the
zeros. The number can be one or two digits long, but, more importantly, it must
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be the number of a key that has a DN. For example, to assign Call Waiting to
the DNs on keys 1 and 12, a customer could change the Key List fields to read


1 12 0 0 0 0


0 0 0 0 0

<See Fig. 4-7>Fig. 4-7 The Call Waiting Parameters Screen


When the system displays the Call Waiting Parameters screen, the first field is
highlighted. To enter parameters, perform the following steps:


1. If required, press the SPACE BAR to enter a check mark in the Ring field,
then press RETURN.


==> The system moves to the Key List field and highlights the first code.


2. If required, enter any new directory number keys in the Key List field,
pressing RETURN to move to each key field in turn.


==> The system moves to the Ring field (after moving through the last code
in the key list).


3. Press the <Save and Exit> softkey.


==> The Circuit Information screen or the Code Access Feature screen
appears, at which point you can complete the current service order or continue
with another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Circuit Information screen, the Station Feature Selection Screen, or
the Code Access Feature screen without registering a new feature, or
registering any changes to an existing feature.

<See Fig. 4-8>Fig. 4-8 The Conference Call Parameters Screen


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Conference Call



This procedure explains how to enter parameters for the MDC conference-call
feature. The system automatically displays the Conference Call Parameters
screen (see Fig. 4-8) when you select that feature at the appropriate Station
Feature Selection screen. (See Stations - Adding MDC Features in Chapter 3.)
The only feature parameter you can change is Type, which determines the maximum
number of callers that may be included in the conference.


When the Conference Call Parameters screen appears, the first selection in the
Type field is highlighted. Use the arrow keys to select the type of conference
call permitted at this station. Then press the <Save and Exit> softkey.


==> The Circuit Information screen appears. At this point you can complete the
current service order or continue with another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Circuit Information screen without registering a new feature, or
registering any changes to an existing feature.


Denied Incoming



The Denied Incoming (DIN) feature denies a station permission to receive
certain types of incoming calls. To use this feature, you normally list the
types of incoming calls that the station is allowed to receive, and the types
of calls that can be extended to the station by an attendant. The station is
then denied permission to receive any types of calls that are not listed. You
can also deny all calls explicitly.


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Before you can use this feature, you need to know what types of incoming calls
have been defined on the DMS nodes and what their code numbers are. There can
be eight different types with code numbers from 0 through 7.


The DIN Parameters Screen


The DIN Parameters screen (Fig. 4-9) is displayed when you select the DIN
feature from the DN Feature Selection screen (see Chapter 3). The DIN
parameters are:


(a) Allowed Incoming Calls. This field displays the code numbers for types of
calls that can be received by the station. For example, the entry "345" means
that call type 3, call type 4, and call type 5 are allowed.


(b) Attendant Calls. This field displays the code numbers for types of calls
that can be received by the station only if extended by an attendant.


An entry of a dollar sign ($) in one of the fields means that all incoming
calls are denied.

<See Fig. 4-9> Fig. 4-9 Denied Incoming Parameters


Entering or Changing Parameters


To enter new parameters or change the existing ones, type new values on the
screen. You can type up to eight single-digit numbers between 0 and 7 in any
order. For example, the entry "814" means that call type 8, call type 1, and
call type 4 are allowed. Use a dollar sign ($) to deny all calls.


Press RETURN or TAB to move from one field to the other. When the fields are
correct, press <Save & Exit> to create a service order, or press <Exit> to exit
without creating a service order.


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Directory Number Hunt



A DNH hunt group consists of two or more lines that have their own directory
numbers (DNs). The first DN in the hunting order is called the pilot DN; the
others are called members.


Group Options



The hunt group can be accessed by dialing any DN that belongs to the group, but
the number of lines that will be hunted depends on which options are set for
the group. When no options are activated, the hunting starts at the number
dialed and proceeds sequentially to the last number in the group. Possible
options are:


(a) Circular Hunting (CIR) When this option is activated, all lines in the
group are hunted. Hunting begins at the number dialed, proceeds sequentially
until the last number in the group, and then returns to the beginning of the
group and hunts up to the number dialed. (When this option is not in effect,
hunting starts at the number dialed and stops at the last number in the group.)


(b) Line Overflow Choices When hunting reaches the end of this group, it can be
sent to another DN or to a route. Choose either of the following two options:


LOD. Line Overflow to a DN. The call goes to a specified DN.


LOR. Line Overflow to a Route. The call goes to a trunk route. One of the
following options must be chosen:


IBNRTE. The route is determined by the IBNRTE table on the DMS switch. The
route list index (a value between 1 and 1023) must be specified.


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OFRT. An office route. The route number (a value between 1 and 1023) must
be specified.


(c) Billing Type. One (and only one) of the following types of billing must be
selected:


RCVD. (default) The call is billed to whichever set originally receives it.


TERM. The call is billed to whichever set it terminates on.


PILOT. The call is billed to the pilot set.


Creating a New Group and Setting Group Options



To create a new DNH group, follow these steps (Fig. 4-10):


Note 1: When a station has both the DNH and SUS features (even if one of them
has just been added), the SUS feature does not appear on the DNC even though
the features can exist together on the DMS.


1. Display the station that is to be the pilot of the new group on the
Circuit Information screen, then press <Show DN>.


==> The DN Information screen appears.


2. Press <Add Feature>.


==> The appropriate DN Features Selection screen appears.


3. Select DNH and press <Select>.


==> The Add DNH Feature screen appears.


4. Fill in the group options on the top of the screen.


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Use the RETURN or TAB key to move from one field to another.


Use the SPACE BAR to add and delete check marks from the boxes beside the
options. An option is in effect when a check mark appears beside it.


If you activate the LOD or LOR option, type the route list index or route
number in the space provided.


5. Press <Save and Exit> to create a service order. (To exit without creating
a service order, press <Exit>.)


==> The DN Information screen appears.

<See Fig. 4-10>Fig. 4-10 Directory Number Hunt (DNH) Parameters


Adding a Member to a DNH Group



To add a new member to the end of a DNH group, you need to specify the DN
currently at the end of the group. This Link DN is the new member's link to the
group and precedes it in the hunting order. You cannot add a new member to the
middle of a group.


Every member of a DNH group must belong to the same customer group and have the
same line class code (LCC) and area code.


The steps for adding a new member to a DNH group are (Fig. 4-10):


1. Display the station that is to be the new member on the Circuit
Information screen, then press <Show DN>.


==> The DN Information screen appears.


2. Press <Add Feature>.


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==> The appropriate DN Features Selection screen appears.


3. Select DNH and press <Select>.


==> The Add DNH Feature screen appears.


4. Fill in the Link DN field under the Create Member heading at the bottom of
the screen.


5. Press <Save and Exit> to create a service order. (To exit without creating
a service order, press <Exit>.)


==> The DN Information screen appears.


Querying Current DNH Pilots and Members



To find out whether or not a particular station is a member of a DNH group,
display it on the Circuit Information screen and then press <Show DN>.


==> The DN Information screen appears. If the DNH feature is listed, the
station is a member of a DNH group. If the DN is the pilot of the group, the
letter "p" appears; if the DN is a member of the group, the letter "m" appears.


To display the options that are set for the group or to find the pilot DN for a
member, select the DNH feature on the DN Information screen and then press
<Show Parms>.


==> The DNH Information (Pilot) or DNH Information (Member) screen appears,
showing all the options that are set for the DNH group. On the Member screen,
the pilot number of the group is also displayed.


Extension Set


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This procedure explains how to select the extension set characteristics. An
extension set has all the features of its pilot set, except for:


Ringing. (default = ringing) Users can elect to have their extension set
ring or remain silent.


Add-On Units. An extension set need not have the same number of add-on
units as the pilot set. An extension set's add-on units can be configured in
any order, but the extension set cannot be configured with an add-on that the
pilot set does not have.


To enter the parameters (Fig. 4-11),


1. Press TAB or RETURN to step through the fields.


2. Press the space bar to put a check mark in fields to be selected.


To create a service order, press <Save & Exit>. To exit without creating a
service order, press <Exit>.

<See Fig. 4-11> Fig. 4-11 Extension Set Parameters


Intercom



The Intercom (ICM) feature is assignable only to lamp keys on key sets.
Parameters to be set are:


(a) Link LEN/LTID. This is the line equipment number (LEN) or logical terminal
identifier (LTID) of the set to which the connection is to be made when the ICM
key is depressed.


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(b) Denied Origination. If this field is set, the DN key used for the ICM
feature cannot originate calls.


(c) SMDR. If this field is set, intercom connections are recorded on SMDR
reports.


To set parameters,


1. Press TAB or RETURN to move from field to field.


2. In the Link Len/LTID field, type a line equipment number or logical
terminal identifier.


3. In the Denied Origination and SMDR fields, press the space bar to add or
remove a check mark in the field. When a check mark is displayed, the feature
is set.


To create a service order, press <Save & Exit>. To exit without creating a
service order, press <Exit>.

<See Fig. 4-12> Fig. 4-12 Intercom Parameters


Group Intercom



The Group Intercom (GIC) feature is assignable only to lamp keys on key sets.
Parameters to be set are:


(a) Group Name. This is the name that identifies the Intercom Group. A new GIC
can be created by entering a new name.


(b) Member Number. Members of an intercom group are identified by their member
number. Each member requires a different number. The first member added to a
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group determines the number of digits required to identify other members of the
group.


(c) SMDR. If this field is set, intercom connections are recorded on SMDR
reports.


To set parameters (Fig. 4-13),


1. Press TAB or RETURN to move from field to field.


2. In the Group Name and Member Number fields, type the appropriate values.


3. In the SMDR field, press the space bar to add or remove a check mark from
the field. When a check mark appears beside the feature, the feature is set.


To create a service order, press <Save & Exit>. To exit without creating a
service order, press <Exit>.

<See Fig. 4-13> Fig. 4-13 Group Intercom Parameters

<See Fig. 4-14>Fig. 4-14 The Key Short Hunt Parameters Screen


Key Short Hunt



This procedure explains how to enter and select new parameters for the MDC key
short hunt feature. The system automatically displays the Key Short Hunt
Parameters screen (see Fig. 4-14) when you select that feature at the Code
Access Feature Selection screen. (See Stations - Adding Code Access Features in
Chapter 3). The key short hunt feature parameters are:


Type Indicates which type of key short hunt feature is available at this
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station: None, Route, or Directory number.


Table Indicates, for an R-type key short hunt feature, a seven-character
routing table name.


Key Indicates, for an R-type key short hunt feature, a four-digit routing
table key.


Overflow DN Indicates, for a D-type key short hunt feature, a seven-digit
overflow directory number.


Key List Indicates, for non-IBN stations, which directory number keys the key
short hunt feature affects.


When the system displays the Key Short Hunt Parameters screen the first field
is highlighted. To enter parameters, perform the following steps:


1. Use the arrow keys to select the type of key short hunt feature desired
and press RETURN.


==> The system highlights the next field.


2. If required, complete the remaining fields on the screen. Use the RETURN
key to move from field to field.


==> The system highlights each field in turn.


3. When finished entering any new parameters, press the <Save and Exit>
softkey.


==> The Code Access Feature screen appears. At this point you can complete
the current service order or continue with another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns you to
the Code Access Features screen or the Station Feature Selection screen without
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registering a new feature, and without registering any changes to an existing
feature.

<See Fig. 4-15>Fig. 4-15 The Message Waiting Parameters Screen


Message Waiting



This procedure explains how to enter and select parameters for the MDC message
waiting feature. The system automatically displays the Message Waiting
Parameters screen (see Fig. 4-15) when you select that feature at the IBN
Station Feature Selection screen. (See Stations - Adding MDC Features in
Chapter 3.) The message waiting feature parameters are:


Type Indicates the type of message waiting feature available at this
station: Stuttered or Message Waiting Lamp.


Call Request Determines whether the telephone sets at this station are to
register waiting call request messages.


Call Request Exempt Determines whether the telephone sets at this station are
to be exempt from call request messages waiting.


When the system displays the Message Waiting Parameters screen, the first field
is highlighted:


1. Use the arrow keys to select the type of message-waiting feature desired
and press RETURN.


==> The system highlights the next field.


2. Press the SPACE BAR to enter or remove a check mark in the Call Request
field, then press RETURN.


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==> The system highlights the next field.


3. Press the SPACE BAR to enter or remove a check mark in the Call Request
Exempt field, then press RETURN.


==> The system highlights the first field.


4. When finished entering any new parameters, press the <Save and Exit>
softkey.


==> The Circuit Information screen or Code Access Features screen appears,
at which point you can complete the current service order or continue with
another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns you to
the Circuit Information screen, or the Code Access Features screen, or the
Station Feature Selection screen, without registering a new feature, and
without registering any changes to an existing feature.

<See Fig. 4-16>Fig. 4-16 The Multiple Appearance DN Parameters Screen


Multiple Appearance DN



This procedure explains how to select and enter parameters for the multiple
appearance directory number (DN) feature. The system automatically displays the
Multiple Appearance DN Parameters screen (see Fig. 4-16) when you select that
feature at the appropriate Directory Number Feature Selection screen. (See
Directory Numbers - Adding MDC Features in Chapter 3.)


The feature parameters that you must select and enter are:


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MADN Type Determines the type of access to this multiple appearance
directory number: single call access or multiple call access.


Ringing Determines whether calls to this multiple appearance directory number
receive ringing.


When the system displays the Multiple Appearance DN Parameters screen with the
Primary field highlighted, perform the following steps:


1. Use the SPACE BAR to insert or remove a check mark in the Primary field,
then press RETURN.


==> The system moves to the MADN Type field.


2. Use the arrow keys and press ENTER to select the MADN type desired, then
press RETURN.


==> The system moves to the Ringing field.


3. Press the SPACE BAR to change the setting of the Ringing field, then press
RETURN.


==> The system moves to the Primary field.


4. Press the <Save and Exit> softkey.


==> The Directory Number Information screen appears.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Directory Number Information screen without registering a new
feature, or registering any changes to an existing feature.

<See Fig. 4-17>Fig. 4-17 Name and Suppress Parameters


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Name and Suppress



The Name feature provides the ability to associate names with directory numbers
so that names of calling and called parties can be displayed on telephone sets
that have display capabilities. The Suppress feature suppresses the display of
a name. These features are available for IBN, Pset, and M5000-series sets that
have display capabilities. They are not available for ISDN sets.


The Name feature is compatible with all other features, with one restriction:
it does not support names for members of multiple appearance directory number
(MDN) groups. A name can be assigned to the primary member of a MDN group, but
not to other members of the group. The other members use the same name as the
primary member.


The Name and Suppress Parameters Screen


The Name and Suppress Parameters screen (Fig.4-17) appears when yuou select the
Name feature or the Suppress feature from the appropriate DN Feature Selection
screen (see Chapter 3). The Name and Suppress parameters are:


Network Name Indicates the name of the network to which the Name or Suppress
feature is to apply. The name must be one that is listed in the DMS table
NETNAMES. It can be up to 32 characters long and can contain the characters A
through Z (uppercase only), 0 through 9, and special characters such as periods
(.), colons (:), and hyphens (-).


Display Name Indicates the name that is to be displayed with the directory
number. It can be up to 15 characters long and can include the characters A
through Z (uppercase only), 0 through 9, and special characters such as periods
(.), commas (,), hyphens (-), and colons (:).


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Suppress Indicates whether or not the name is to be displayed. When the box is
empty, the name is to be displayed. When the box contains a check mark, the
name is to be suppressed.


Each parameter is shown twice on the screen so that you can enter names for two
different networks.


Entering or Changing Parameters


To enter new parameters or change the existing ones, type new values for
Network Name and Displayed Name, and use the SPACE BAR to enter or remove a
check mark in the Suppress box. Use the RETURN key or the TAB key to move from
one field to another. When the fields are correct, press <Save and Exit> to
create a service order, or press <Exit> to exit without creating a service
order.


Requested Suspension



The Requested Suspension feature allows a user to enter treatments of
originating and terminating call attempts using the DN. Before using this
feature, the user must know what types of call treatments have been defined on
the DMS nodes.


Originator Treatment. Enter the new originator treatment.


Terminator Treatment. Enter the new terminator treatment.


To set parameters (Fig. 4-18),


1. Press TAB or RETURN to move from field to field.


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2. Type the appropriate values in the fields.


To create a service order, press <Save & Exit>. To exit without creating a
service order, press <Exit>.

<See Fig. 4-18> Fig. 4-18 Requested Suspension Parameters


Special Billing



Special Billing allows any billing normally coming to a set to be directed
instead to another set. The only parameter to be set is (Fig. 4-19):


Billing Number. Enter the 7-digit DN to which all billing for this set is
to be directed.


To create a service order, press <Save & Exit>. To exit without creating a
service order, press <Exit>.

<See Fig. 4-19> Fig. 4-19 Special Billing Parameters

<See Fig. 4-20>Fig. 4-20 The Speed Call Long Parameters Screen


Speed Call Long



This procedure explains how to select and enter parameters for the MDC speed
call long feature. The system automatically displays the Speed Call Long
Parameters screen (see Fig. 4-20) when you select that feature at the
appropriate Station Feature Selection screen or Code Access Feature Selection
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screen. (See Stations - Adding MDC Features or Stations - Adding Code Access
Features in Chapter 3) The feature parameter you must select is the type, which
determines the maximum size of any speed call list available at this station:
30, 50 or 70 directory numbers.


When the system displays the Speed Call Long Parameters screen with the Type
field highlighted:


1. Use the arrow keys to select the type of speed call long feature desired.


2. When finished entering the new parameter, press the <Save and Exit>
softkey.


==> The Circuit Information screen or the Code Access Features screen
appears. At the Circuit Information screen you can complete the current service
order and/or continue with another service order procedure.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Circuit Information screen, the Code Access Features screen, or the
Station Feature Selection screen without registering a new feature, and without
registering any changes to an existing feature.

<See Fig. 4-21> Fig. 4-21 The Speed Call User Parameters Screen


Speed Call User



This procedure explains how to select and enter new parameters for the MDC
speed call user feature. The system automatically displays the Speed Call User
Parameter screen (see Fig. 4-21) when you select that feature at the Station
Feature Selection screen or the Code Access Feature Selection screen. (See
Stations - Adding MDC Features or Stations - Adding Code Access Features in
Chapter 3 .) The feature parameters that you must select are:


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Line Equipment Number The line equipment number of the station to which the
relevant long speed call list belongs. The line equipment number must be in the
same customer group as this station.


Toll Denied A true or false value that allows or prevents this user station
from accessing toll numbers in the relevant speed call long list.


When the system displays the Speed Call User screen, the first field is
highlighted:


1. Complete the Line Equipment Number field and press RETURN.


==> The system highlights the next field.


2. Press the SPACE BAR to enter or remove a check mark in the Toll Denied
field, then press RETURN.


==> The system highlights the first field.


3. When finished entering any new parameters, press the <Save and Exit>
softkey.


==> The Circuit Information screen or the Code Access Features Selection
screen appears.


Note: Pressing the <Exit> softkey at any point before this step returns
you to the Circuit Information screen, the Code Access Features screen, or the
Station Feature Selection screen without registering a new feature, and without
registering any changes to an existing feature.


Stop Hunt



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The Stop Hunt (SHU) feature can be added only when the Directory Number Hunt
(DNH) feature is already assigned to the directory number. The Stop Hunt
parameters are:


Trunk Module Type. Select one of the three trunk module types; MTM, RMM,
or RSM.


Trunk Module Number. (range 0-2047) Enter the number that identifies the
trunk module.


Trunk Module Circuit Number. (range 0-29) Enter the number of the trunk
module circuit number.


Scan Point Number. (range 0-6) Enter the scan point number to be used.


Normal State. Use the value 0 if the scan point is normally off or open, 1
if it is normally on or closed.


To set the parameters (Fig. 4-22):


Press TAB or RETURN to move from field to field.


In the Trunk Module Type and Normal State fields, use the arrow keys to
select a value.


In the other fields, type the appropriate value.


To create a service order, press <Save & Exit>. To exit without creating a
service order, press <Exit>.

<See Fig. 4-22> Fig. 4-22 Stop Hunt (SHU) Parameters


5. Feature Subscription Limits


Introduction


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The Feature Subscription Limits option allows you to display the limits that
your telephone operating company has placed on your use of the Service Orders
option. The telco sets the following types of limits:


For each feature on each node in your network, the telco can grant or deny
you permission to administer the feature. By default, permission is denied for
all features on all nodes. The telco must specifically grant permission for you
to administer a feature on a particular node before you can use Service Orders
to add, change, or delete that feature for a station or directory number.


For each feature on each node, the telco can limit the total number of
times you can have this feature active at one time. The system keeps track of
the number of times each feature has been added to or deleted from your network
and will not accept a service order to add an additional occurrence of a
feature when you have reached your limit.


You can display the following types of subscription limit information about
each feature on each node:


Management Permission. Shows whether you have permission from the telco to
administer the feature.


Subscription Limit. Shows the maximum number of stations or directory numbers
to which you may assign the feature.


Current Usage. Shows the number of stations or directory numbers that currently
use the feature. The system updates this value automatically when a service
order that adds or deletes a feature is carried out successfully, but the telco
must change this value manually when error reports indicate that a service
order has failed, or whenever changes at the DMS node are not reflected in the
BNM Station Administration database.

<See Fig. 5-1>Fig. 5-1 The Feature Subscription Limits List Screen


Displaying Limits


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Perform the following steps to display your feature subscription limits. Fig.
5-1 shows the necessary screens.


Sign On to the DNC


1. Start with the nt" logo displayed on your terminal. The system prompts for
your user ID.


2. Type your user ID, then press ENTER.


==>The system prompts for your password.


3. Type your password, then press ENTER. (The password will not be displayed
on the screen.)


==> The BNM main menu appears.


Select Feature Subscription Limits


Use the arrow keys to select the Feature Subscription Limits option, then
press ENTER.


==> The Feature Subscription Limits Query screen appears.


Select a Node


Type the name of a DMS node that belongs to your network.


Display Station or Directory Number Limits


1. Press either <Show STN Limits> or <Show DN Limits>, depending on which
type of limits you want to display.
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==> The Feature Subscription Limits List screen appears with a list of either
station or DN feature subscription limits for the selected node. If necessary,
you can use the <Show Next> and <Show Previous> softkeys to move between the
pages of the list.


2. Press <Exit> to return to the Query screen. From there you can:


display other limits on the selected node by pressing the appropriate
softkey


type a new node name and then display limits for that node


use <Exit> to return to previous screens


6. Network Class of Service


Introduction



A network-class-of-service (NCOS) number is a code used by DMS nodes that
identifies the services that are available to a station. You can create service
orders to change the NCOS codes for your stations by using the Station Details
screen that is described in chapter 3 .


The NCOS numbers that you are allowed to use on the Station Details screen are
listed in your Station Administration database. You can use the Network Class
of Service option on the BNM main menu to display the NCOS numbers in your
database, and to change the descriptions of them. The telco can add, delete,
and change the NCOS numbers in your database.


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Displaying Network Classes of Service



The NCOS Query and NCOS List screens, shown in Fig. 6-1, are the screens on
which you select and list network classes of service. Perform the following
steps to reach these screens:


Start with the the telco corporate logo displayed on your terminal. The system
prompts you for your user ID.


1. Type your user ID and press ENTER.


==> The system prompts you for your password.


2. Type your password and press ENTER.


==> The BNM main menu appears.

<See Fig. 6-1>Fig. 6-1 The NCOS Query and List Screens



3. Use the arrow keys to select the Network Class of Service option, then
press ENTER.


==> The Network Class of Service Query screen appears, with the cursor in
the Node field. On this screen you enter selection criteria that determine
which NCOSs the system will list on the next screen..


4. Type the CLLI (Common Language Location Identifier) code for a node that
belongs to your network, then press RETURN.


==> The cursor moves to the Customer Group field.


5. Type the name of a customer group to which network classes of service are
assigned within your network, then press RETURN.


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==> The cursor moves to the NCOS field.


6. If you wish, change the NCOS code from its default of 0 to a value between
and 255, then press RETURN. This value determines the first NCOS code that
the system displays in the list for the specified node and customer group.


==> The cursor returns to the first field.


7. You can use the RETURN or TAB key to move around the fields to correct any
errors. When you have finished entering information, press the <Show NCOSs>
softkey.


==> The Network Class of Service List screen appears, displaying IDs and
descriptions of NCOSs that match the selection criteria entered on the Query
screen. If the list is long, use the <Show Next> and <Show Previous> softkeys
to display different parts of the list.


Note: Pressing the <Exit> softkey at any point (and pressing <Exit> again after
a prompt if any changes were made) returns you to the previous screen,
discarding any changes.

<See Fig. 6-2>Fig. 6-2 The NCOS Change Screen


Changing a NCOS Description



To change the description of an NCOS in your Station Administration database,
first display the NCOS on the NCOS List screen (see the procedure Displaying
Network Classes of Service), then perform the following steps.


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Note: Pressing the <Exit> softkey at any point in this procedure (and pressing
<Exit> again after a prompt) returns you to the previous screen without
changing the NCOS description.


1. Use the arrow keys (and, if necessary, the <Show Next> and <Show Previous>
softkeys) to select the NCOS whose description is to be changed, then press
<Change>.


==> The Network Class of Service Change screen appears with the NCOS
Description field highlighted. (See Fig. 6-2.)


2. Type the new NCOS description.


Press <Commit Changes> to register the new NCOS in your database.


==> The NCOS List screen appears, with the ID and new description
displayed in the list.


7. Reporting


Introduction



This section explains how to request printed reports that show some or all of
the contents of your database. The reports can be printed from your local
printer or from the telephone company's printer. Check with your system
administrator to find out where the reports are printed. The following types of
reports are available:


Stations Station reports come in two forms: summary and detailed. Detailed
reports list complete information for stations, including all associated
directory numbers and features. Summary reports list stations by their primary
directory numbers but do not show other associated directory numbers and show
only a few selected features.


Call Pickup Groups Reports for stations by call pickup groups are similar to
ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ
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summary reports for stations, except that stations that share a call pickup
group are grouped together.


Speed Call Groups Reports for stations by speed call groups are also similar
to summary reports for stations, but stations that share a speed call group are
grouped together.


Stations by ISDN Looplens Reports on ISDN looplens list the ISDN stations
that are connected to each looplen. They are sorted by looplen and then by
logical terminal identifier (LTID).


Service Order Batches Reports on service order batches show information
about schedules, status, and results.


Hunt Groups Hunt Group reports have two parts. The first part is a summary
that shows each hunt group's pilot DN and hunt options. The second part gives
details about the members of the hunt groups.


Group Intercoms Group Intercom reports list the group intercoms that are
assigned in the database.


Call Forwarded Stations Call Forward reports list stations that have been call
forwarded to a specified directory number. There are two types of Call Forward
reports; one lists stations that have the Call Forward Busy (CFB) option; the
other lists stations that have the Call Forward No Answer (CFD) option.


Service Order History Serivce Order History reports list service orders that
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