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Secunia Security Advisory 50465

Secunia Security Advisory 50465
Posted Sep 1, 2012
Authored by Secunia | Site secunia.com

Secunia Security Advisory - A vulnerability has been reported in OTRS Help Desk, which can be exploited by malicious people to conduct script insertion attacks.

tags | advisory
MD5 | dec103f90f0b83f4e7f58770ecba623f

Secunia Security Advisory 50465

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TITLE:
OTRS Email Body Script Insertion Vulnerability

SECUNIA ADVISORY ID:
SA50465

VERIFY ADVISORY:
Secunia.com
http://secunia.com/advisories/50465/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=50465

RELEASE DATE:
2012-08-31

DISCUSS ADVISORY:
http://secunia.com/advisories/50465/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
* Last Update
* Popularity
* Comments
* Criticality Level
* Impact
* Where
* Solution Status
* Operating System / Software
* CVE Reference(s)

http://secunia.com/advisories/50465/

ONLY AVAILABLE IN CUSTOMER AREA:
* Authentication Level
* Report Reliability
* Secunia PoC
* Secunia Analysis
* Systems Affected
* Approve Distribution
* Remediation Status
* Secunia CVSS Score
* CVSS

https://ca.secunia.com/?page=viewadvisory&vuln_id=50465

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
* AUTOMATED SCANNING

http://secunia.com/vulnerability_scanning/personal/
http://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
A vulnerability has been reported in OTRS Help Desk, which can be
exploited by malicious people to conduct script insertion attacks.

Input passed within HTML e-mail messages is not properly sanitised
before being displayed to the user. This can be exploited to insert
arbitrary HTML and script code, which will be executed in a user's
browser session in context of an affected site when the malicious
data is being viewed.

Successful exploitation requires that the victim user is running
Firefox or Opera.

The vulnerability is reported in versions prior to 2.4.14, 3.0.16,
and 3.1.10.

SOLUTION:
Update to version 2.4.14, 3.0.16, or 3.1.10.

PROVIDED AND/OR DISCOVERED BY:
Mike Eduard, Znuny via US-CERT

ORIGINAL ADVISORY:
OTRS:
http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/

Znuny:
http://znuny.com/en/#!/advisory/ZSA-2012-02

US-CERT VU#511404
http://www.kb.cert.org/vuls/id/511404

OTHER REFERENCES:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

DEEP LINKS:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED SOLUTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXPLOIT:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

----------------------------------------------------------------------

About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

Subscribe:
http://secunia.com/advisories/secunia_security_advisories/

Definitions: (Criticality, Where etc.)
http://secunia.com/advisories/about_secunia_advisories/


Please Note:
Secunia recommends that you verify all advisories you receive by
clicking the link.
Secunia NEVER sends attached files with advisories.
Secunia does not advise people to install third party patches, only
use those supplied by the vendor.

----------------------------------------------------------------------

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