High risk vulnerability in SysAid Helpdesk

20 August 2012

Daniel Compton of NCC Group has discovered a High risk vulnerability in SysAid Helpdesk

Impact: Blind SQL injection

Versions affected:
SysAid Helpdesk Pro v8.5.04

An updated version of the software has been released to address these vulnerabilities:

http://cdn3.sysaid.com/SysAidServerPatchFreev8.5.08.exe

NCC Group is going to withhold details of this flaw for three months. This three month window will allow users the time needed to apply the patch before the details are released to the general public. This reflects the NCC Group approach to responsible disclosure.

NCC Group Research
http://www.nccgroup.com


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